Service Technician

Job DescriptionJob DescriptionAbout the Role:

We’re hiring a Service Technician who will play a critical role in keeping our community safe, functional, and looking its best. You’ll handle a variety of maintenance tasks—from routine repairs to apartment turnovers—helping create a comfortable, welcoming home for our . If you enjoy hands-on work, problem-solving, and delivering excellent service, this is the opportunity for you.

Join a Company That Invests in You

At PEM, we believe in building communities—starting with our people. As a dynamic and growing multifamily property management company, we’re setting the standard for excellence across our apartment communities. Our culture is built on respect, urgency, stewardship, growth, and integrity—and we’re looking for team members who are ready to grow their careers while making a real impact.

What You’ll Do

• Turn apartments for new quickly and professionally

• Complete work orders and maintenance requests within 2 business days

• Maintain and repair property systems including HVAC, electrical, plumbing, and appliances

• Ensure common areas and amenities are clean, safe, and fully functional

• Perform preventative maintenance and safety inspections

• Help maintain curb appeal through general groundskeeping

• Follow all safety protocols and PPE usage

• Participate in on-call rotation for emergency repairs

• Accurately document completed tasks in the work order system

• Support the Service Manager and Community Manager with special projects and community needs

What We’re Looking For

• Previous experience in property maintenance, facilities, or similar field

• Basic knowledge of electrical, plumbing, mechanical, and HVAC systems

• HVAC and/or EPA Certification strongly

• CPO (Certified Pool Operator)

• Strong communication and customer service skills

• Ability to work independently and manage multiple tasks

• Physical ability to climb ladders, lift up to 50 lbs, kneel, and work in varied conditions

• Knowledge of Fair Housing laws and maintenance safety standards

• Proficiency with basic tools, maintenance equipment, and online work order systems

Why Join PEM?

• Competitive pay

• Growth opportunities and career development

• Supportive, team-oriented culture

• Recognition for your contributions

• Opportunities to work across growing portfolio of communities