Service Technician

Job DescriptionJob Description

2500 N. Airport Commerce Ave — Springfield, MO 65803 — (417) 869-9192

SERVICE TECHNICIAN

SUMMARY DESCRIPTION:

Under general direction of Service Manager, services Security Systems in Financial, Commercial, and Residential areas, including ATM facilities, industrial gates, fire alarms, and more in and around Jefferson City/ Columbia Missouri.

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Analyzes malfunctions in equipment and replaces or repairs defective components, utilizing knowledge of equipment operation and repair.
• Removes and replaces defective electronic, electrical, and mechanical components, such as circuit boards, wiring, switches, heaters using hand tools and following drawings and manufacturer’s manuals.
• Tests and operates equipment to ensure that defects have been corrected.
• Comply with all federal, state, and local laws applicable to position and employment generally.
• Comply with all company policies, procedures, and expectations to the benefit of the organization and co-workers.
• Productively and positively contribute to the company’s goal of maintaining a safe, healthy, productive, and enjoyable workplace.
• Accurately completes all paperwork, including timesheets, in a timely manner.
• Other duties as assigned.

JOB REQUIREMENTS:

• Education/Experience: Any combination equivalent to education and experience that provides the required skill and knowledge.
• Minimum of two years relative work experience.
  
• High School Diploma or GED
  

KNOWLEDGE:

• DMP
• Bosch
• Mosler
• LeFebure
• Diebold
• Hamilton
• Skilcraft
• Ademco
• CCTV
• NCR
• ATM’s

SKILLS:

• Troubleshooting
• Ability to use hand tools
• Customer service

PHYSICAL REQUIREMENTS:

• Walking up and down stairs.
• Lifting up to 75 lbs.
• Working indoors/outdoors in all types of weather conditions.
• Bending/crouching to work on machines.
• Working in confined areas.
• Use of various cleaning supplies.
• Climbing ladders.

REPORTS TO:

Service Manager

FLSA STATUS

Non-exempt

HOURS OF WORK:

Monday-Friday with rotating on call

Must be flexible in order to service customers.