Service Supervisor - Refrigeration

As Supervisor you will be responsible for leading a team of technicians, skilled/semi-skilled engineers, apprentices and trainees and ensuring they are fully engaged on the maintenance, service, installation and repair of commercial/industrial refrigerating and air conditioning plant.



Main Responsibilities



* Directly supervise a team of service engineers/technicians.



* To accurately estimate labour cost of maintenance, service & repair work and prepare quotations for customers.



* To help allocate labour to maintenance, service, installation and repair contracts with specific responsibility for customer satisfaction and financial result.



* To carry out simple design and project work from catalogue sales. Agree and meet sales margin with Service Manager.



* To plan all service, maintenance, installation and repair work using available records, estimates, drawings and specifications to meet contract requirements.



* To ensure training for Engineers and Technicians is carried out as necessary.



* In conjunction with Service Manager to ensure maximum utilisation of human and material resources, providing engineering support as required.



* To ensure that the Company’s technical and safety standards are maintained in accordance with Health & Safety Practices as outlined in the Company Health and Safety procedures and to make recommendations for improvements as necessary as well as the reporting of accidents.



Our Ideal Candidate



* Strong planning and organisational skills; ability to work to tight deadlines and manage conflicting priorities



* Strong written and verbal communication skills



* Inquisitive mind and conceptual thinker



* Ability to engage and motivate a team



Required Experience



* Previous supervisory experience an advantage



* Minimum 2 years’ experience as a Service Engineer/Technician in an industrial setting



* Substantial practical experience with all aspects of refrigeration and air conditioning, both mechanical and electrical.



Pay & Benefits



* 26 days annual leave



* Defined pension contribution plan



* Life Assurance



* Company vehicle



* Private medical scheme/Company sick pay scheme



* Bonus scheme



* Continued professional development, including study leave and financial support for role related qualifications



* Eye care vouchers