Service Management Architect

Our client, a leader within the Defence & Security sector, is currently seeking a Service Management Architect on a contract basis to join their team. The role is located at MOD Corsham with some opportunities to work from home. This is an exciting opportunity to shape and manage complex IT Service Management strategies within a high-stakes environment.



Key Responsibilities:



Developing and managing a complex IT Service Management strategy and associated organisational structure

Conducting business analysis, including requirements and change management

Reshaping the Service Management team and rationalising two services into one cohesive team

Working out the procurement model and writing the procurement strategy

Conducting strategic business analysis to support decision-making



Job Requirements:



Experience in IT Service Management, particularly within the Defence Digital and ideally Interoperability Services

Proficiency with Visio

ITIL V4 certification

Project management experience with qualifications in PRINCE2 and/or APMP

Knowledge of conducting business analysis, requirements gathering, and change management

Must hold sole UK

SC clearance is required



Additional Information:



Inside IR35

Location: MOD Corsham with some work-from-home flexibility

If you are an experienced professional in IT Service Management looking to contribute to critical defence projects, we would love to hear from you. Apply now to join our client's dynamic team