Service Engineer/Specialist - (Columbus, OH) in Aurora

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Job DescriptionJob DescriptionJob Title: Service Engineer / Specialist
Location: Dublin, OH

Overview:
The Service Engineer/Specialist provides technical service, support, and maintenance for control systems to ensure reliable 24/7 operations. This role also assists with system implementation, upgrades, and project support both onsite and in-office.
 Key Responsibilities:
Service & Support (80%)

• Inspect, maintain, and update control systems.
• Troubleshoot issues and implement performance improvements.
• Monitor service channels (phone, email, ticketing) and respond to incidents to maintain SLAs.
• Track KPIs and collaborate with teams for quick issue resolution.

Project Support (15%)

• Review P&IDs, create instrument lists, and prepare documentation.
• Configure HMI screens, PLC/DDC/DCS control logic, and system networks.
• Support onsite startup, calibration, testing, troubleshooting, and training.

Sales Support (5%)

• Provide technical expertise during customer and sales meetings.
• Identify new opportunities and maintain customer relationships.

 *On-call rotation required (24/7 availability during assigned periods).
Travel to customer sites for maintenance, troubleshooting, and installations.
 Qualifications:
Bachelor’s degree in Mechanical, Electrical, or related Engineering field, or equivalent experience.
Understanding of mechanical/electrical systems and controls platforms such as:

• Tridium: Niagara N4
• Distech: BACnet, LON, Eclypse
• Johnson Controls: Facility Explorer, Metasys
• Siemens: Apogee, Talon, DXR, Desigo CC/Insight
• Rockwell: FactoryTalk, RS Logix/Studio 5000, PlantPAx

Knowledge of scripting (VBA, Python) and tools such as Kepware, ThinManager, VMware .
Basic understanding of HVAC systems, P&IDs, and functional testing a plus.
 

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to , , , , , , protected veteran status, status, , or expression, marital status, genetic information, or any other characteristic protected by law.

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