Service Delivery Coordinator - Downstream Chemicals (d/f/m)

Would you like to take ownership of our customers’ needs to help them operate safely and efficiently?

Do you enjoy providing a vital service to ensure successful on-site operations?

Join our Downstream Chemicals team (South East, Spain Located)

Our diverse and global team ensures that our customers have the products they need to perform effectively and safely. Our team ensures production enhancement and chemical services for our downstream customers so that they can function efficiently and perform at the highest level. We provide technical solutions to help with all their challenges.

Help support a safe and successful environment

As a Service Delivery Co-Ordinator, you will be responsible for the delivery and coordination contracts that help the sales organization achieve business objectives. Working to the predefined sales plan with daily field location at customer onshore facilities.

As a Service Coordinator, you will be responsible for:

• Ensuring Sales force effectiveness, productivity analysis, allocation of resources and customer onshore facility coverage

• Creation and delivery of sales incentives, planning and forecasting.

• Handling customer management expectations to maintain account's profitability

• Collaborating in commercial discussions and business strategy for sales approach to maximize account potential

• Applying knowledge of Refinery operations and downstream chemicals with application of skills in laboratory analytical testing.

• Making autonomous decisions at customer facilities to ensure continuity of service

• Handling of all technical and commercial roles under the contract in place.

Fuel your passion

To be successful in this role you will:

• Have successfully completed your studies related to engineering in industrial facilities

• Have fluent skills both in English and Spanish (oral and written) and have excellent all-round communication skills

• Demonstrate good, technical knowledge of company's Downstream Chemical products and services and their applications to customer needs and requirements

• Be a self-starter, proactively taking the initiative to identify and solve problems

• Have excellent leadership skills and ability to work on own initiative

• Demonstrate a customer-focused mindset and have a structured efficient approach to responding to customer needs

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Flexible on working hours to suit client needs

• Must be local to Campo de Gibraltar area

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their completely authentic selves to work. We invest in the health and well-being of our workforce, train, reward talent, and develop leaders at all levels to bring out the best in each other.

The Good Stuff

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace challenge with a package that reflects how much we value their input. Join us, and you can expect:

• Reward for outstanding achievements

• Contemporary work-life balance policies and wellbeing activities

• Safety net of insurance for accidents, death and

• Additional voluntary benefits

• Professional development courses

• Interesting Employee Stock Purchase Plan

• Subsidization of a modern canteen

• Childcare offer for spring, summer and autumn breaks of 1 week each

About Us:We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Join Us:Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to , , , or , , , gender or expression, , , protected veteran status or other characteristics protected by law.