Service and Installation Technician

Job DescriptionJob Description

This position will work with dairy farm customers to service equipment, install equipment, provide emergency service and preventative maintenance.

Essential Duties and Responsibilities

· Assess, troubleshoot, and repair or install dairy milking and refrigeration equipment to the customer’s satisfaction.

· Responsible for making all assigned service calls in a professional and responsible manner.

· Examine complaints, identify solutions, suggest improved methods and techniques, and recommend system improvements to customers.

· Troubleshoot milking systems and test systems to NMC standards and perform milking time/system checks.

· Responsible for waste handling product installation and service when directed

· Complete all necessary paperwork daily

· Follow all company safety policies, procedures, and protocols

· Maintain MLS tools and equipment in good working condition and provide own hand tools.

· Attend equipment technical training schools and other educational training sessions as requested.

· Perform other duties as assigned

Qualifications

Work on-call on a rotating basis with other service technicians to cover evenings and weekends on a rotating basis with other service technicians.

• Quality and customer focused
• Have a positive attitude and be reliable and responsible.
• Understand refrigeration, dairy milking equipment operation, installation, and repair
• Able to use common repair tools and techniques.
• Understand specialty tools and equipment necessary for troubleshooting and repairing dairy milking equipment
• Able to operate a forklift. Training on MLS forklift is required
• Valid driver’s license

Education

• Education: Bachelor’s or associate degree with dairy or mechanical emphasis,
• Refrigeration maintenance,
• Electrical experience, a plus
• Excellent written, verbal and Microsoft Office skills

Company DescriptionMidwest Livestock is committed to delivering high quality products. Our customers trust us to bring the best equipment, systems, supplies and replacement parts to their swine, dairy and poultry barns.

Breadth and depth of high-quality products are just the starting point when you work with Midwest Livestock. Our experienced team is ready to assist you personally with your swine, poultry, and dairy needs.

We treat all customer interactions with the same high level of care and attention to detail from designing a new barn or remodel project to servicing dairy producers’ parlors and milking equipment. You can count on us to deliver your products and parts on time. We work hard to earn your business and will earn your trust to be a partner in your operation.

We are ready to serve you with the care and hustle that only Midwest Livestock can offer. Our product specialists will listen to your needs and offer a solution.Company DescriptionMidwest Livestock is committed to delivering high quality products. Our customers trust us to bring the best equipment, systems, supplies and replacement parts to their swine, dairy and poultry barns. \r\n\r\nBreadth and depth of high-quality products are just the starting point when you work with Midwest Livestock. Our experienced team is ready to assist you personally with your swine, poultry, and dairy needs.\r\n\r\nWe treat all customer interactions with the same high level of care and attention to detail from designing a new barn or remodel project to servicing dairy producers’ parlors and milking equipment. You can count on us to deliver your products and parts on time. We work hard to earn your business and will earn your trust to be a partner in your operation.\r\n\r\nWe are ready to serve you with the care and hustle that only Midwest Livestock can offer. Our product specialists will listen to your needs and offer a solution.