Senior Project Manager
Job DescriptionJob Description
Summary
Come join a team that works with all areas of the company and is responsible for leading company-wide initiatives. The team is establishing enterprise project management and establishing planning & prioritization processes. Maintains a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision, and values of the organization. Oversees assigned projects within assigned verticals including high priority, technically complex projects. Coordinates with stakeholders to identify business requirements. Assigns research, milestones, and tasks to appropriate team members or vendors based on resources and time frame needed. Proactively works with others, based on skillset and availability, to reduce potential creep. Makes effective decisions when roadblocks arise. Communicates to all stakeholders regarding project updates, timelines, and budgetary concerns. Evaluates effectiveness of projects and adapts as needed.
Duties & Responsibilities
Essential Functions
- Work with cross functional project teams to provide a coordinated and collaborative approach to delivering new operating models or Product delivery.
- Work with technical teams to ensure that technical workstreams are planned and integrated into master schedules
- Understand project goals and objectives as they relate to the company's business strategy and long-term needs, and anticipates how each deliverable can be accommodated with other active projects
- Create detailed work plans for assigned projects which identify and sequence the activities needed to successfully complete each project and establish the resources (time, money, capital equipment, etc.) required to complete project activities.
- Builds multi-functional teams for projects including operations, customer experience, marketing, sales, technology, product, finance, and IT, to define the overall scope of project and effort required
- Establish a communication plan to update stakeholders
- Creating long and short-term plans, including setting targets for milestones and adhering to deadlines
- Determine the objectives and measures upon which projects will be evaluated at completion
Additional Responsibilities
- Provide updates on the progress of all assigned projects/programs and review project schedules with senior management and project team members; revise schedules/plan as required to ensure successful completion
- Identify roadblocks and develop mitigations to ensure resolution with cross functional collaboration. Escalate issues appropriately.
- Uses impartial reasoning to minimize conflict between teams and keep project members on target
- Develop forms, records and work to document project activities
- Performing quality control on the project throughout development to maintain expected standards
- Provides concise and appropriate feedback on project contributors or internal processes to appropriate management
- Run risk review sessions and build mitigation plans with cross functional teams to ensure levels of risk are effectively mitigated and risk status is accurately communicated to stakeholders
- Ensures all project deliverables are completed to specifications and approved by all appropriate stakeholders
- Ensure the quality of work completed by the project team meets company standards
- Research and manage vendors, holding them accountable to on-time delivery of services within budgetary guideline
- Contributes to resource planning, evaluating staffing needs across departments, working with leads to prioritize work, fill resource gaps, and anticipate future resource needs
Requirements
- This role is eligible for a hybrid schedule. Up to 2 days per week may be worked remotely in accordance with the telecommuting policy.
Education & Experience
- Associate’s or Bachelor’s Degree , with a minimum of 4 years Project Management experience required
- Financial institution or related experience
- Strong Communication Skills Required
- Proficiency in Microsoft Office Suite
- PMI Certification
- Scaled Agile Framework experience
Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart.
Basys is an equal opportunity employer.