Senior MSP Engineer / Project Technical Lead in Pittsburgh
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Job DescriptionJob Description
Do you want to work for an established, growing MSP with a strong reputation and a team that works well together?
Midnight Blue Technologies has been delivering full-service IT, cybersecurity, and VoIP solutions to small and mid-sized businesses for over 20 years. Our success is built on doing things the right way, solid engineering, clear communication, and a team-first culture focused on a Fanatical Customer Experience Delivered by Passionate Humans.
We are looking for a Senior MSP Engineer/Project Technical Lead to lead complex client projects, help shape technical standards, and serve as a senior escalation resource when needed.
This is a senior, hands-on role for someone who enjoys owning technical outcomes, leading projects end-to-end, and contributing at a high level without being stuck in a day-to-day ticket queue.
What You’ll Do
Project Leadership & Delivery
- Lead complex MSP projects from design through completion
- Own technical standards, decisions, and execution
- Identify risks early and keep projects moving forward
Sales Engineering & SOWs
- Partner with Sales and CSMs during solution design and pre-sales discussions
- Create clear, accurate Statements of Work (scope, deliverables, timelines)
- Validate feasibility, cost, and risk before work is sold
Security & Risk
- Ensure security best practices are followed across all project work
- Identify, mitigate, and escalate security risks before they impact clients
Escalation Support & Mentoring
- Serve as a senior escalation resource for complex or high impact issue-s
- Help unblock stalled work and guide resolution (not routine ticket ownership)
- Coach and mentor engineers through hands-on- guidance, troubleshooting, and feedback
- Promote ownership, accountability, and strong technical standards
Technology Evaluation
- Evaluate and test new tools, platforms, and solutions
- Document findings and recommend adoption or rejection
- Balance innovation with stability and risk management
Continuous Learning
- Maintain relevant certifications and stay current with emerging technology
- Apply new skills to improve delivery, security, and internal processes
What We’re Looking For
- Senior level MSP or IT engineering experienc-e
- Strong background in Microsoft environments, infrastructure, cloud, and security
- Strong experience supporting and designing solutions in Microsoft 365 environments (Exchange Online, Azure AD / Entra ID, SharePoint, Teams)
- Proven experience leading projects end-to-end
- Comfortable working with clients, sales, and internal teams
- Clear communicator with strong ownership and follow through
Compensation & Benefits
- Salary range: $85,000 – $105,000, based on experience
- PTO, health benefits, and certification support
- Hybrid / remote flexibility depending on role fit
Why Midnight Blue
- Real technical ownership, not just tickets
- Leadership that values outcomes, not noise
- Opportunity to influence standards, tools, and delivery
- A team focused on doing things the right way
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here: https://www.ondemandassessment.com/link/index/JB1GJOL0MUW?u=1110981
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.