Senior Manager of Salesforce Administration, Sales Process, and Data Analytics

Job DescriptionJob DescriptionSalary:

Position Summary:

Consolidated Chassis Management (CCM) is hiring a Senior Manager of Salesforce Administration, Sales Process, and Data Analytics a key leadership role focused on scaling our commercial operations as we grow across the transportation and logistics industry.

We're looking for a strategic thinker and hands-on leader to spearhead the implementation and evolution of Salesforce CRM, drive sales process transformation, and deliver data-driven insights that improve performance across the commercial lifecycle. The ideal candidate brings a strong mix of technical CRM expertise, business acumen, and experience partnering across sales, marketing, finance, and IT.

This individual will play a critical role in advancing sales operations excellence, enabling data-informed decision-making, and aligning technology to support CCMs evolving go-to-market strategy

This position is located on-site in Rockaway, NJ.

Key Responsibilities:

Salesforce CRM Strategy & Administration

• Serve as the lead Salesforce administrator and internal champion, ensuring the platform supports business goals at scale.
• Customize and optimize Salesforce to manage lead tracking, pipeline health, contract workflows, and revenue reporting.
• Integrate Salesforce with core platforms (ERP, TMS, asset management) to enable a connected commercial ecosystem.
• Manage user roles, data integrity, system updates, and automated processes to drive high adoption and operational reliability.
• Lead CRM onboarding and ongoing training across departments, including sales, operations, and customer support.

Sales Process & Commercial Operations

• Design and continuously improve sales processes and workflows to drive efficiency and growth across new and existing business lines.
• Automate key stages of the sales cyclesuch as quoting, onboarding, and approvalsto increase deal velocity and reduce cycle time.
• Partner with cross-functional teams to eliminate friction points and enhance the end-to-end customer journey.
• Identify process gaps across RFPs, contracting, and implementation; develop scalable solutions to enable growth.

Data Analytics & Business Intelligence

• Create real-time dashboards and KPI tracking for areas like fleet utilization, market trends, pricing performance, and customer engagement.
• Deliver forecasting, pipeline analytics, and sales performance reporting to support executive decision-making.
• Analyze customer segments, pricing models, and contract performance to drive profitability and strategic focus.
• Report on key commercial metrics including win/loss rates, customer retention, and competitive trends.
• Work closely with finance and operations to align on revenue planning, resource optimization, and asset ROI.

Qualifications:

• Bachelors degree in Business, Analytics, Information Systems, Supply Chain, or a related field.
• 4+ years of experience in Salesforce administration, sales operations, or commercial analytics within transportation, logistics, or supply chain.
• Salesforce Administrator (ADM-201) certification required; Advanced Admin or Sales Cloud Consultant certification .
• Deep understanding of transportation sectors such as intermodal, chassis leasing, fleet management, or freight logistics.
• Proficiency with BI tools like Tableau, Power BI, or Looker, as well as strong Excel and/or SQL skills.
• Experience integrating Salesforce with enterprise systems such as TMS, WMS, or ERP platforms.
• Strong project management, organizational, and stakeholder engagement skills.

Experience:

• Industry experience with ocean carriers, railroads, trucking firms, intermodal operators, or NVOCCs.
• Familiarity with transportation analytics, equipment optimization, or logistics cost modeling.
• Proven track record of leading CRM migrations, digital transformation projects, or automation initiatives.
• Understanding of transportation pricing, customer contracts, and regulatory requirements.

Benefits:

• Health Care, Dental, and Vision Insurance
  
• Life, Short Term & Long Term Insurance
  
• 401(k) with Company Contribution
  
• Paid holidays and vacation
  
• Optional participation in a Corporate Wellness Program
  
• Professional development and growth opportunities.
  
• Collaborative and innovative work environment.
  

Why join us?

• Work at a certified Great Place to Work
  
• Work closely with executive leadership to shape commercial strategies and enhance sales performance.
  
• Drive data-centric decision-making in a growing and dynamic transportation industry.
  

About CCM

At Consolidated Chassis Management, LLC, our mission is to deliver unparalleled intermodal equipment and fleet management solutions. We are dedicated to optimizing chassis and fleet operations through innovative, reliable, and efficient services. By prioritizing customer satisfaction and operational excellence, we aim to enhance the logistics and transportation industry, driving value for our customers and stakeholders.