Senior ITS (Information Technology Services) Project Manager - Hybrid

Job DescriptionJob Description

Connexion’s mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve.

Senior ITS Project Manager
Shift: M-F 1st Shift (flexible) – Hybrid schedule
Notes from Intake:

• Work Schedule: 40 hours/week
• Location: Hybrid, 3 days onsite
• Top 3 technical or soft skills you’d like to see that will lead you to request an interview
• Experienced SR PM with Leadership experience
• Hybrid skill between technical PM and non-technical
• Excellent written and verbal communication
• Self-starter, comfortable starting conversations on projects
• Strong decision maker in difficult circumstances
• Very seasoned in managing complex projects
• Worked with cross functional partners
• Experience with client facing interactions
• Managing through multiple projects at any given time
• ServiceNow experience
• Smartsheet
• Jira, Agile, Microsoft products
• Higher ed experience is plus but not required
• Projects are heavy on big migrations and application development projects

Overview:
The Division of Information Technology Services (ITS) is seeking a highly experienced and motivated individual to join our team as a Senior ITS Project Manager. This role is responsible for driving the successful delivery of large-scale, complex IT projects and programs that support the university’s strategic priorities. The Senior Project Manager will lead cross-functional teams, manage diverse stakeholder expectations, and ensure that all initiatives are delivered within scope, schedule, and budget—while aligning to business value and user needs.

The ideal candidate will be a self-starter with a proven track record of managing complex strategic IT initiatives in dynamic environments. This role requires a strategic thinker who is also hands-on, with strong leadership and influencing skills.
This is a hybrid position that requires on-site presence in the Boston office three days per week.
Education:

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• PMP, Agile or other relevant project management certification(s) .

Experience:

• 8–10 years of progressive IT project management experience, including managing large, complex, cross-functional IT initiatives in matrixed organizations.
• Demonstrated experience in delivering enterprise-level technology projects, such as CRM, ERP, infrastructure, data integration, or cloud-based systems.
• Minimum of 5 years of experience engaging with business units, technical teams, and executive stakeholders to translate business needs into actionable project plans.
• Proven ability to lead diverse project teams, set direction, communicate vision, and influence outcomes without direct authority.
• Experienced in navigating organizational change, managing competing priorities, and driving projects forward in ambiguous or evolving environments.
• A strong history of using data-driven insights to guide project planning and risk management.
• Expert in project management methodologies, including Waterfall, Agile, and hybrid approaches.
• Proficient with project management tools such as MS Project, Smartsheet, ServiceNow, or Jira.
• Strong analytical and problem-solving skills with the ability to make sound decisions under pressure.
• Excellent verbal and written communication skills with experience presenting to senior leadership.
• Demonstrated ability to build relationships, foster collaboration, and resolve conflicts across diverse stakeholder groups.
• Deep understanding of business processes and IT alignment, with the ability to deliver measurable value.
• Skilled in resource planning and budgeting for large-scale projects.
• Self-motivated, organized, and capable of working independently in fast-paced environments.
• Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital business
• Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence

Project Leadership & Execution

• Lead the planning, execution, and delivery of multiple large and complex IT projects across departments, ensuring alignment with university priorities and strategies.
• Develop and manage detailed project plans, milestones, scope statements, budgets, timelines, and resource allocations.
• Ensure project deliverables are completed on time, within scope, and on budget while maintaining high quality standards.
• Conduct risk assessments and implement proactive mitigation strategies.
• Monitor project activities, ensuring the currency, quality and integrity of information, while providing consistency in content.

Stakeholder Engagement & Communication:

• Serve as the primary liaison between technical teams, business units, and executive sponsors.
• Build and maintain strong relationships with stakeholders at all levels.
• Facilitate effective communication across cross-functional teams to ensure shared understanding of objectives, progress, and changes.
• Present project updates, risks, and performance metrics to governance groups and leadership.

Team Leadership & Collaboration:

• Provide direction and support to cross-functional project teams, including internal staff and external vendors.
• Establish clear goals and responsibilities and promote accountability across team members.
• Foster a collaborative environment that encourages innovation, ownership, and problem-solving.

Monitoring, Reporting & Financial Oversight:

• Track and report on project progress, milestones, risks, issues, and financials.
• Develop and publish status reports, prepare and modify schedules or plans as required.
• Ensure post-project evaluation, lessons learned, and knowledge documentation.
• Manage project budgets responsibly, identify cost-saving opportunities, and ensure financial accountability.

Company DescriptionConnexion Systems & Engineering is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve.Company DescriptionConnexion Systems & Engineering is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve.