Senior Commercial Lines Account Manager in Allentown

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Job DescriptionJob DescriptionGeneral Placement Service is looking to hire a Senior Commercial Lines Account Manager. We're searching for driven insurance professionals who take pride in providing outstanding client service and striving for excellence in all they do.
If you have a background in Property & Casualty insurance—we’d love to hear from you. Join a team that’s passionate about supporting clients and building lasting success in the insurance industry!
Position Responsibilities:

• Manage the day-to-day servicing of an assigned book of commercial lines business, including client inquiries, policy administration, claims coordination, and marketing activities.
• Investigate and resolve policy-related issues by identifying root causes and implementing effective solutions.
• Offer recommendations for improvements to internal processes, policy structures, or product offerings to enhance client experience and operational efficiency.
• Participate in client meetings to set expectations and provide guidance ahead of policy renewals.
• Proactively manage policy renewal timelines to ensure continuity of coverage by evaluating risk exposure and market conditions 90–120 days prior to expiration.
• Market new and renewal business as needed to secure optimal coverage and pricing.
• Gather and assess client risk information to support accurate quoting.
• Partner with producers and marketing managers to identify appropriate carriers and request competitive quotes.
• Engage in carrier negotiations and present renewal options and recommendations.
• Review policy terms to ensure proper alignment with the client's specific exposures and risk profile.
• Follow established workflows for processing policy changes, endorsements, audits, and document management.
• Coordinate with the Claims Manager on high-severity or open claims to improve communication and service delivery.
• Prepare loss summaries and analysis for renewals and client review meetings.
• Build and maintain strong relationships with clients, insurance carriers, and vendors to ensure effective communication and support.
• Work collaboratively with team account managers and assistants to ensure timely service, renewals, and delivery of client requirements.
• Provide backup support to team members during time off to maintain consistent service levels.
• Mentor, coach, and train junior team members to support professional development and team growth.
• Perform additional responsibilities and special projects as assigned.

Requirements:

• Minimum of 5+ years of experience in commercial property and casualty insurance, with a strong understanding of industry standards and client servicing.
• expertise in underwriting and managing risks related to transportation, construction, and hospitality sectors.
• Familiarity with Applied Epic and CSR24 systems is highly desirable; training can be provided for the right candidate.
• Solid knowledge of insurance carriers, underwriting practices, and market dynamics.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.