Senior Billing Specialist (Commercial Service experience required) in Elizabeth

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Job DescriptionJob Description

Senior Billing Specialist

Location: Elizabeth, NJ

Industry: Fire Protection & Security Services

Schedule: In office Monday through Friday; 7:30 am to 4:00 pm or 8:00 am to 4:30 pm

About the Company

A well-established leader in the fire protection and security services industry is seeking a dedicated Senior Billing Specialist to join its growing team. With offices across New Jersey and the Mid-Atlantic region, the company provides inspection, repair, and installation services for fire alarm systems, burglar alarms, access control, and CCTV/video surveillance systems. Known for its commitment to quality and customer satisfaction, the organization continues to expand through its strong reputation, sales growth, and strategic acquisitions.

About the Opportunity

The Senior Billing Specialist will play a critical role in ensuring accurate and timely invoicing for clients. This individual will be responsible for managing all aspects of the billing process, including recurring service contracts, project-based billing, and time and materials invoicing. The ideal candidate will have extensive experience in billing operations, a solid understanding of accounting principles, and a passion for accuracy and efficiency in a fast-paced work environment.

Key Responsibilities

• Prepare and process high-volume, complex customer invoices in accordance with contract terms (recurring services, time & materials, fixed- billing).
• Manage the complete billing cycle to ensure accuracy, compliance, and timeliness.
• Collaborate with sales, operations, and account management teams to validate billing data and resolve discrepancies.
• Maintain and update billing schedules in the ERP or billing system.
• Monitor customer accounts for non-payment or irregularities and assist with collections as necessary.
• Reconcile billing-related general ledger accounts and support month-end closing processes.
• Respond promptly and professionally to internal and external billing inquiries.
• Assist with audit requests and provide necessary documentation.
• Identify and implement process improvements to streamline billing operations and reduce errors.

Qualifications

• Associate or Bachelor’s degree in Accounting, Finance, or a related field .
• 4–6 years of experience in billing or accounting, preferably within the service, technology, or security industries.
• Strong understanding of billing processes, revenue recognition, and accounting principles.
• Experience with ERP systems and billing software; Sage Intaact
• Proficiency in Microsoft Excel and data analysis.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple priorities and meet deadlines in a dynamic environment.
• Strong communication and interpersonal skills.

Qualifications

• Experience with contract or subscription-based billing.
• Familiarity with operations in the security or fire protection industry (e.g., alarm systems, monitoring, guard services).

Compensation

• Competitive base salary (commensurate with experience)
• Potential for quarterly and annual performance bonuses

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• Company-paid short- and long-term coverage
• Company-paid life and AD&D insurance
• Pre-tax health and dependent care accounts
• Paid vacation, personal time, and holidays
• Tuition reimbursement program

Equal Employment Opportunity

This employer is committed to creating an inclusive work environment and providing equal employment opportunities for all employees and applicants. Discrimination based on , , , gender, gender , , , , marital status, , veteran status, or any other protected status is strictly prohibited.

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