Salesforce Service Cloud Administrator (Hybrid, London) in London
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job Description
\n\n
Role: Salesforce Administrator - Service Cloud Specialist
Location: Hybrid (London-based)
Salary: £60,000 + benefits
\n
About the Role:
We are seeking a highly skilled Salesforce Administrator with a strong focus on Service Cloud to join our team. This is a fantastic opportunity to work on cutting-edge Salesforce solutions and play a key role in optimising customer service operations.
\n
Key Responsibilities:
\n
- \n
- Administer and maintain Salesforce Service Cloud environments
- Configure and manage Einstein Bots for automated customer interactions
- Implement and optimise Omnichannel routing for seamless service delivery
- Collaborate with stakeholders to gather requirements and deliver tailored solutions
- Ensure data integrity, security, and compliance within Salesforce
- Provide user training and support for Salesforce functionality
\n
\n
\n
\n
\n
\n
\n
Requirements:
\n
- \n
- Proven experience as a Salesforce Administrator
- Strong expertise in Service Cloud\n
- Hands-on experience with Einstein Bots\n
- Knowledge of Omnichannel features and best practices
- Salesforce Administrator certification ()
- Excellent communication and problem-solving skills
\n
\n
\n
\n
\n
\n
\n
What We Offer:
\n
- \n
- Competitive salary: £60,000 + benefits\n
- Hybrid working model (London-based)
- Opportunity to work with a forward-thinking team and innovative technology
\n
\n
\n
\n\n
\n
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.