Salesforce Administrator / QA Analyst (Hybrid Role)

Job DescriptionJob Description

Job Summary:
We are seeking a versatile Salesforce Administrator / QA Analyst to support both platform management and quality assurance efforts. This hybrid role is ideal for someone who enjoys configuring Salesforce and ensuring the reliability and performance of business-critical applications through rigorous testing.

Key Responsibilities:

Salesforce Administration:

• Manage user accounts, roles, profiles, permission sets, and security settings

• Create and maintain objects, fields, page layouts, workflows, validation rules, and reports

• Support release management, sandbox refreshes, and deployment activities

• Work closely with stakeholders to gather requirements and translate them into scalable Salesforce solutions

• Perform data imports, exports, and updates as needed

Quality Assurance:

• Develop and execute test plans, test cases, and test scripts for Salesforce and related applications

• Perform functional, regression, and integration testing

• Document defects, track issues, and coordinate with developers to ensure timely resolution

• Validate data integrity and system functionality post-deployment

• Participate in UAT and release verification activities

Required Skills:

• 3+ years of hands-on experience as a Salesforce Administrator

• Solid understanding of Salesforce configuration and best practices

• Experience with QA methodologies, test case design, and defect tracking

• Strong attention to detail and problem-solving skills

• Excellent communication and documentation abilities

Nice to Have:

• Salesforce Administrator Certification (ADM-201)

• Familiarity with Salesforce testing tools (e.g., Provar, Selenium, or Workbench)

• Experience with Jira or other test management tools

• Exposure to Agile/Scrum environments