Sales Operations Manager - Vegetation Management ( Utility)
Job DescriptionJob Description
About ArborWorks:
ArborWorks is a leading provider of utility vegetation management services. We are committed to safety, innovation, and environmental responsibility. As we expand, we are seeking a dynamic and results-oriented Sales Operations Manager to help drive our growth in the utility vegetation management sector and adjacent markets.
Job Summary:
The Sales Operations Manager’s primary role is to support the business with identifying, estimating, and pursuing opportunities in vegetation management. Key responsibilities include identifying target accounts, client communication, conducting job walks, reviewing RFPs, and preparing job estimates in collaboration with BD, Sales, and Operations teams.
The ideal candidate will be exceedingly well organized, experienced in the Vegetation Management Industry, flexible, and be able to work in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient.
Responsibilities:
- Identify and pursue new business opportunities in utility vegetation management and related markets.
- Conduct outreach to prospective clients through calls, emails, in-person meetings, and attendance
at industry events.
- Develop and maintain relationships with key stakeholders in target accounts.
- Review RFP documents such as specifications, maps and contract details to identify risks and opportunities to qualify leads.
- Completes job walks on bid opportunities and determines proper crew structures, production and equipment to successfully build out cost models.
- Solicit quotes from suppliers for materials and equipment as required
- Works closely with the Business Development, Sales and Operations teams throughout the RFP/Bid Process.
- Assists in the pricing and bidding of projects for Utilities, States, Municipalities and Federal opportunities.
- Communicates with customers to clarify scope of work, materials, and schedule requirements, and documents these clarifications.
- Actively participates in the internal estimate review process.
- Assists with final assembly of estimate for presentation to Management.
- Collects and organizes all bid information for future reference.
- Aids field operations with change order pricing if needed.
- Attends industry events and represents ArborWorks to the industry in a professional capacity.
- Builds and maintains relationships with internal ArborWorks clients.
- Other duties as assigned
Qualifications:
- Valid Driver’s License with clean DMV record, per ArborWorks insurance requirements
- 5+ years of experience in the vegetation management industry
- Knowledge of utility line clearance and related field operations Strong understanding of competitive landscape across ArborWorks territory and the evolving priorities of utility customers
- Attention to detail is critical to maintain high quality of care
- Ability to work independently and within a team environment
- Ability to read and interpret maps and specifications
- General knowledge of negotiated bids, hard bids, unit price bids, etc.
- Strong understanding of Microsoft Office Suite (Excel, PowerPoint, Word)
- Strong math and analytical skills
- Ability to manage P&L
- Solid communication skills to complete paperwork and communicate with clients and internal customers effectively
- Demonstrates behaviors consistent with ArborWorks Core Values
- Maintains a “value added” approach to estimating
- Field experience
- ISA Certified Arborist ()
- Ability to travel regularly
PHYSICAL REQUIREMENTS:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Physical: Primary functions require sufficient physical ability and mobility to work in a field and office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight up to 50 lbs; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to occasionally travel to other locations using various modes of transportation; to verbally communicate to exchange information; to see in the normal visual range with or without correction; and to hear in the normal audio range with or without correction.
Environment: Work is performed in the field and a standard office environment with frequent interruptions and public contact.
EEO Statement:
ArborWorks, LLC is an equal opportunity employer, and all qualified candidates will receive consideration without regard to , , , , (including ), , , , veteran status, , genetic information, or any other characteristic protected by law.
Join us and grow your career in professional tree care and vegetation management!