Sales Office Manager - Engineering / Manufacturing in Nottingham

Job Description

Sales Office Manager

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Location: Nottingham
Salary: £40,000 - £45,000
Hours: Monday-Thursday 8:00am-5:00pm | Friday 8:00am-12:00pm (WFH option available on Friday)

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We are seeking an experienced and proactive Sales Office Manager to lead our clients sales support function and play a key role in driving business growth.

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This is a pivotal position within the organisation, acting as the link between sales, production, and customers. You will be responsible for ensuring smooth day-to-day operations, improving processes, and supporting both new business and customer retention.

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You will also take ownership of a new CRM system implementation, helping to shape and improve how the business operates going forward.

\nKey Responsibilities\n

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  Manage the daily operations of the sales office

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  Lead, support, and develop a small and growing team

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  Oversee quotations, ensuring accuracy and timely delivery

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  Act as a key point of contact for customer enquiries and relationships

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  Support new business activity and customer retention strategies

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  Monitor sales performance and KPI reporting

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  Drive process improvements and operational efficiency

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  Support implementation and ongoing development of a new CRM system

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  Liaise with production and engineering teams to ensure customer requirements are met

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\nAbout You\n

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  Experience in sales administration, office management, or a similar role

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  Strong organisational and communication skills

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  Commercially aware with a proactive, problem-solving approach

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  Confident using Microsoft Office, particularly Excel

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  Experience with CRM systems is

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  Ability to manage workload, deadlines, and coordinate a small team

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Experience within an engineering or manufacturing environment is advantageous but not essential.

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If you are looking for a role where you can take ownership, improve processes, and contribute to business growth, we would like to hear from you.

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INDAS