Sales Coordinator/Estimator

Job DescriptionJob Description

Elevate Outdoor is a leading landscape construction and maintenance company providing high-end service to residential and commercial customers in Metro-St. Louis as well as commercial sites throughout the US. We are locally owned and operated with a strong culture and work ethic. We are currently seeking a highly organized individual experienced in sales coordination or project management.

Primary Functions

• Support sales team throughout the sales and construction process
• Complete material takeoffs for project/enhancements and estimates based on provided designs or instructions from Sales Reps or Designers
• Complete estimates and proposals for maintenance packages as well as upsell maintenance and enhancement opportunities requested by Operations employees
• Help sales reps when needed by adding change orders to estimating software for current jobs based on requests from Sales Reps and Supervisors
• Help Sales Reps with various communications and requests from Customers throughout Sales process
• When necessary, participate in meetings with customers to aid in the sales process and offer expert knowledge on estimates and materials
• Work with Customer Service to provide the highest customer experience and respond in a professional, courteous, and timely manner to all customer inquiries
• Obtain proper engineering/building/pool permits as needed for sold projects and manage permits through a pipeline until completion
• Coordinate submittals with contractors and our internal team in a timely manner
• Maintain knowledge of vendor materials, pricing, and availability, and work with CSMO and Sales Director to update the price list in estimating software each quarter
• Create and maintain production rates and templates in estimating software in order to have accurate, up-to-date estimates
• Log all customer communications and track all completed tasks in CRM
• Assist CSMO with administering best practices for estimating, as well as ensuring the company is continually pursuing an increased GPM
• Maintain sales pipeline dashboards and reports
• Map customer project locations and maintenance route density
• Regularly audit job costing data on completed projects and services
• Maintain positive, active and open communication channels across internal departments and throughout the referral community to support marketing strategies
• Maintain collaboration with the rest of the team by attending department meetings and 1on1’s with the Director of Sales, and ensuring accountability with respect to all established processes; furthermore, through your daily interactions with your team, reinforce Elevate Outdoor’scommitment to its Mission Statement and Core Values
• Maintain a professional demeanor and appearance and you represent the brand integrity of Elevate Outdoor

Qualifications

• Minimum 2 years of project management, customer service, or related experience
• Experience with estimating and/or writing proposals and contracts
• Landscape construction and/or maintenance experience not required, but helpful
• Strong social intuition and communication skills (verbal and written)
• Ability to interact effectively and diplomatically with co-workers, customers, vendors, and other business contacts
• Ability to develop lasting, positive customer relationships with a focus on customer satisfaction and trust
• Professional demeanor and appearance
• Excels both independently and collaboratively in a team
• Flexible with the ability to adjust to sudden changes in customer demands or schedule changes
• Ability to balance multiple priorities at a time
• Computer proficiency - Highly proficient in Microsoft and/or Google Suite applications & CRM functionality (Hubspot, Salesforce, etc.)
• Self-disciplined and highly motivated with consistent behavior on daily expectations
• Motivated to help support the Sales Reps and Designers and invest in the success of the whole team
• Problem solving and critical thinking
• Accepts responsibility for personal actions
• Optimistic
• Detail oriented and committed to accurate and detailed record keeping and documentation
• Highly organized and detail oriented with extreme accuracy
• Diligent work ethic, self-disciplined, and motivated
• Strong presentation skills
• Excellent time management and project management skills
• Strong analytical and problem-solving skills

Company DescriptionElevate Outdoor is a leading landscape construction and maintenance company providing high-end service to residential and commercial customers in Missouri as well as commercial sites throughout the US. We are locally owned and operated with a strong culture and work ethic.Company DescriptionElevate Outdoor is a leading landscape construction and maintenance company providing high-end service to residential and commercial customers in Missouri as well as commercial sites throughout the US. We are locally owned and operated with a strong culture and work ethic.