Retail Operations Manager

Job DescriptionJob DescriptionBenefits:

• 401(k) matching
• Competitive salary
• Health insurance
• Paid time off

About Us:

Just Collect is a Vintage & Modern Sports Cards store. We are a customer-focused business dedicated to delivering an exceptional retail experience via our physical and online store. We pride ourselves on operational excellence, team leadership, and providing products and services our customers of all ages love.

Position Overview:

We are seeking a highly organized, results-driven Operations Manager with a strong background in retail store management. This role requires a hands-on leader who can oversee daily operations, streamline processes, drive sales, and ensure top-tier customer satisfaction.

Key Responsibilities:

• Oversee day-to-day store and operational functions in our physical location.
• Lead, coach, and develop team members to achieve performance goals.
• Monitor inventory, merchandising, and supply chain efficiency.
• Implement operational strategies to improve profitability and efficiency.
• Ensure compliance with company policies, safety standards, and local regulations.
• Analyze performance data to identify opportunities for growth and process improvement.
• Collaborate with senior leadership to set business objectives and execute initiatives.
• Customer Service and Administrative Duties

Qualifications:

• Minimum 3 years of retail management experience, with at least 1 year in an operations-focused role.
  
  
• Proven track record in sales growth, team leadership, and process improvement.
  
  
• Strong knowledge of inventory control, merchandising, and retail KPIs.
  
  
• Excellent communication, organizational, and problem-solving skills.
  
  
• Ability to work a flexible schedule, including some evenings, weekends, and holidays.
  
  

Skills:

• Experience managing retail operations.
  
  
• Familiarity with retail POS systems and operational software (Clover).
  
  
• Background in Customer Service.
  
  

Compensation & Benefits:

• Competitive salary based on experience.
  
  
• Performance-based bonuses.
  
  
• Health Insurance and 401K with 6% match.
  
  
• Paid time off.