Retail and Warranty Operations Manager

Job DescriptionJob Description

Join the best in the business at Davis Air Conditioning & Heating, Inc.! As a key leader on our team, you'll gain the stability of a long-standing company with over 50 years of success and the energy of a future-focused operation. We're currently seeking a full-time Retail and Warranty Operations Manager to join us in Stafford, TX, proudly servicing the Houston, TX area. This is your chance to bring your HVAC operations experience to a company that values your leadership and rewards your results.

Enjoy a highly competitive salary of $100,000–$130,000 per year, with a dependable Monday–Friday schedule, 8 AM–5 PM, and after-hours phone availability for emergencies. Our benefits package is built to support you and your family, including:

• Health insurance with a family option
• Dental and vision coverage
• Life insurance
• Paid holidays
• Paid vacation
• 401(k) plan
• Take-home vehicle

Keep reading to see if you're the right fit!

THE TYPE OF CANDIDATE WE'RE LOOKING FOR

• 5+ years in HVAC service/operations leadership
• Proficient in HVAC service procedures and warranty standards
• Strong team management and communication skills
• Strong computer and software skills (CMMS, Service Titan, Microsoft Office, etc.)
• Ability to obtain a Texas HVAC license within 2 years

The ability to maintain a professional attitude, comply with all company policies, and provide 4 weeks' notice for resignation is .

YOUR DAY-TO-DAY AS A RETAIL AND WARRANTY OPERATIONS MANAGER

Every day, you take charge of the engine that drives our service excellence. You lead from the front-managing retail HVAC repairs, steering warranty service processes, and driving retrofit sales performance. You work closely with our Service Managers, guiding technician teams to operate at their peak. From developing and implementing training programs to tracking performance and maintaining certifications, you ensure our field teams are not only compliant but consistently exceptional. Your leadership is the foundation that keeps our customers happy and our technicians growing.

WHO WE ARE: DAVIS AIR CONDITIONING & HEATING, INC.

Providing Houston homeowners and businesses with outstanding air conditioning service and home heating repair has been our pleasure since 1971. Five decades later, we employ 60 skilled employees and dispatch 30 service trucks. We take pride in being at the forefront of new technology, and we offer a range of energy-efficient options. As an Energy Star Contractor, a member of the Building Performance Institute, and a Professional Comfort Institute Contractor, we stay current on the latest industry developments to better serve our customers.

TAKE THE NEXT STEP

Our Retail and Warranty Operations Manager position could be your perfect fit-and applying is fast and easy! Our 3-minute mobile-friendly initial application makes it simple to get started from anywhere. Don't wait-apply now and step into a leadership role at Davis Air Conditioning & Heating, Inc.

Must have the ability to pass a background check and drug screening test.