Restoration Industry-Project Manager

Job DescriptionJob DescriptionBenefits:

• Bonus based on performance
• Paid time off

Benefits/Perks

• Recession-Proof Industry.
• Competitive Compensation and Bonus Program.
• Industry Training and Advancement Opportunities

Company Overview
Rytech Restoration is a nationally recognized leader in the water, mold, fire and smoke damage industry. Our principles are based on integrity and accountability. At Rytech you get a unique opportunity to work with Franchises across the country, third-party administrators, and carriers to create a seamless experience.
If you love building relationships and creating quality results, Rytech is the place for you!

Job Summary
A Project Manager is responsible for franchise performance and development in accordance with the Rytech Operations Manual. The activities listed do not encapsulate all responsibilities of a Project Manager. Project Managers are leaders who facilitate the relationship between the insureds and TPA and/or carrier partners.

Responsibilities

• Maintaining and supporting Franchise relationships.
• Monitoring the performance of their Franchise and improving performance towards SLAs.
• Inspections of job sites, vehicles, and office and/or storage facilities. During these inspections ensure the franchise is operating per the Ops. Manual and in compliance with the FA. Annual employee evaluations are to be completed for technicians.
• Inspections should be done quarterly at a minimum. Feedback is provided verbally and written to technicians for continued development.
• Continual training of technicians using the Ops. Manual and Training Portal. Along with ensuring technicians obtain and maintain WRT, ASD, and AMRT, (mold only) certifications.
• Mediating disputes between the insured, the insurer, and the contractor. Also engaging your FSC when assistance is needed.
• Answering and being available for any questions regarding its Franchise.
• Lead daily/weekly meetings to facilitate training and conveying of information to the technicians.
• Monitor MICA Exchange daily to ensure projects are being properly handled by the franchise.
• Assisting technicians in the field when it is needed.
• Assist local marketing team to grow the business.
• Reviewing estimates, dispatching assignments, and responding to email correspondence in a timely manner.

Qualifications

• Mitigation/Remediation estimating and scoping experience.
• Highschool or GED.
• Two years of Mitigation/Remediation experience is .
• Familiar with Xactimate
• Residential and or Commercial construction experience .
• Excellent communication and customer service skills.
• Willing to be on call and work in the field when the need arises. Able to perform physical work including common lifting and bending tasks in the industry.
• Able to travel for CAT events, training, or regional meetings 5-10% of the time.
• Excellent interpersonal, communication, oral, and written skills.
• Must be computer literate and comfortable with computer programs such as Microsoft Office and MICA.
• Must have WRT, ASD and AMRT Certifications required. Commercial Drying Specialist recommended. FSRT certifications will also be required to maintain.