Resource Operations Manager

Job DescriptionJob DescriptionResource Operations ManagerLocation: Columbus, OH
Reports To: Chief Administrative Officer
Salary Range: $75,000 – $85,000 annuallyPosition OverviewJSET Automated Technologies is seeking a strategic, detail-oriented Resource Operations Manager to lead workforce planning and operational alignment across all company regions. This role will own the company's resource management process - from labor forecasting and project staffing to capacity planning and process standardization.As the primary administrator of the Procore Resource Management module, this individual will ensure that data-driven staffing decisions support project execution, labor efficiency, and company growth. Working closely with project managers, field leadership, and HR, the Resource Operations Manager will optimize how people and resources are allocated across projects, helping JSET deliver exceptional service while maintaining balanced workloads and consistent operational standards.Key ResponsibilitiesResource Planning & Workforce Optimization

• Lead companywide labor allocation and workforce planning across all regions, ensuring the right people are in the right place at the right time.
• Analyze current and upcoming project needs to forecast resource demands and identify gaps or surpluses.
• Develop and maintain standardized staffing protocols that align with JSET's operational strategy.
• Coordinate with field leadership and project management to proactively manage labor distribution and minimize downtime.
• Provide recommendations for crew reallocation, subcontracting, and recruitment based on real-time utilization and upcoming demand.

System Administration & Data Management

• Serve as the primary administrator for Procore Resource Management, configuring project settings, permissions, and workflows.
• Standardize companywide processes and ensure consistent data entry, tracking, and reporting practices.
• Create and maintain dashboards and reports to monitor resource utilization, crew performance, and labor trends.
• Partner with IT, Operations, and HR to integrate Procore with other internal systems for end-to-end visibility.

Operational Leadership & Continuous Improvement

• Develop and deliver training programs, guides, and workshops for field leadership to promote consistent resource planning practices.
• Establish and refine operational KPIs to measure utilization, productivity, and staffing efficiency.
• Identify process inefficiencies and lead continuous improvement initiatives to streamline workflows and reduce manual efforts.
• Act as a liaison between project execution teams and leadership, ensuring clear communication and transparency in manpower decisions.
• Support leadership in strategic planning by providing data-backed insights into staffing trends and capacity forecasts.

Qualifications

• 3+ years of experience in construction operations, workforce planning, or resource management within a mid- to large-scale construction company
• Hands-on experience with Procore Resource Management
• Strong analytical skills and proficiency with Microsoft Excel (advanced data analysis, pivot tables, reporting)
• Proven ability to manage multiple projects and shifting priorities across regions
• Strong leadership, communication, and relationship-building skills
• Detail-oriented, organized, and comfortable making data-driven recommendations
• Self-starter with the ability to manage competing deadlines and lead initiatives independently

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• Experience creating standardized resource management processes in a multi-location construction environment

Why Join JSETAt JSET Automated Technologies, you'll join a collaborative, growth-focused team that values initiative, accountability, and continuous improvement. We pride ourselves on empowering our people to drive real operational impact.As we continue to expand across new regions, this role will play a pivotal part in shaping how we plan, staff, and execute our projects nationwide. If you're motivated by structure, efficiency, and the opportunity to make a lasting impact on company operations, JSET is the ideal place to grow your career.

As a condition of employment, all employees must complete a background and drug screening