Residential Operations Manager

Job DescriptionJob Description

POSITION SUMMARY:

The Residential Operations Manager oversees the physical plant, equipment maintenance, and accounts payable. As the Safety Officer, this position oversees the facility's Safety Program.

JOB-SPECIFIC RESPONSIBILITIES:

• Accounts Payable Management: Oversee and manage accounts payable processes, ensuring timely and accurate payment processing for facility-related expenses.

• Facility Operations: Direct and manage day-to-day facility operations, including maintenance, repairs, and safety protocols, to ensure efficient and effective facility operations.

• Materials Management: Supervise and coordinate materials management activities, including inventory control, procurement, and distribution of supplies to support facility operations.

• Supervise Dietary Services: Provide leadership and supervision to the dietary services team, ensuring high-quality food services that meet regulatory requirements and satisfaction.

• Supervision of Environmental Services: Lead and manage the environmental service staff, overseeing cleaning, sanitation, and waste management practices to maintain a clean and safe facility environment.

• Team Leadership: Provide guidance, support, and mentorship to departmental staff, fostering a positive work culture and promoting professional development.

• Compliance and Regulatory Oversight: Ensure compliance with relevant regulations, standards, and policies related to facility operations, materials management, and dietary and environmental services.

• Budgeting and Financial Management: Assist in budget development and monitoring, controlling costs within approved budgets while optimizing resource utilization.

• Continuous Improvement: Identify opportunities for process improvement and efficiency enhancements across all areas of responsibility, implementing best practices to drive operational excellence.

• Communication and Collaboration: Foster effective communication and collaboration with internal stakeholders, including other department heads, administrative staff, and external vendors or service providers.

• Demonstrates knowledge of Building Codes, minimum standards, and compliance expectations.

• Maintains the inventory of facility-owned medical equipment and is responsible for coordinating and obtaining repairs when needed.

• Follows a preventive maintenance schedule that includes periodic inspections of buildings, grounds, utility systems, and department equipment to ensure good working order.

• Proactively performs routine maintenance and repairs on plumbing, electrical, mechanical, etc., as directed and following established procedures.

• Documents findings from inspections on Maintenance Log Cards.

• Schedules and coordinates the repair or replacement of equipment, buildings, grounds, or utility systems.

• Performs or coordinates unscheduled maintenance tasks when he deems necessary according to regulations.

• Maintains facility in good repair to ensure a safe environment.

• Report all unsafe/hazardous conditions, defective equipment, etc., to the safety supervisor immediately.

• Leads Safety Committee and EOC Committee.

• Ensures contractor bids and/or quotes are completed and received promptly.

• Leads the facility Safety Committee, ensuring safety issues are addressed and resolved during monthly meetings.

• Develops and provides training to the facility staff regarding its safety program.

• Follows up with appropriate staff whenever a safety hazard is reported.

• Is accessible 24/7 to the facility Administrator unless other arrangements have been made and communicated to the appropriate staff.

• Responsible for selecting candidates for available positions in Plant Operations. Plant Operations staff consists of Housekeeping, Engineering, and Maintenance department staff.

• Makes suggestions for revising systems & routines, improving department operations.

• Assists the Administrator/ CEO in developing a fiscally sound department budget.

• Provides input into the development & implementation of Plant Operations related facility projects.

• Evaluate direct report staff using the Nexus performance reviews for their first 90 days and at least once a year afterward.

• Utilizes knowledge of fiscal management when making daily operational decisions.

• Monitors staff performance & attendance.

• Records variances & counsels staff as appropriate in collaboration with Human Resources.

• Oversees Plant Operations staff and outlines role expectations. Ensures duties assigned are performed.

• Performs periodic safety walks throughout the facility to ensure the facility is free from safety hazards.

• Demonstrates problem-solving and problem-prevention skills in the areas of maintenance and safety.

• Performs other duties as assigned.

POSITION QUALIFICATIONS:

EDUCATION:

• Minimum of High School graduate and/or equivalent is required.

EXPERIENCE:

• A minimum of five years of related building maintenance experience emphasizes maintenance, repair, and semi-skilled craftsmanship of various building trades, including plumbing, electrical, and painting.

• One (1) year of supervisory experience is .

LICENSURE/CERTIFICATION:

• A valid Driver's license