Regional Service Quality Manager
Job Description
An outstanding new job opportunity has arisen for a dedicated Regional Service Quality Manager to oversee and maintain high-quality care services across the care home group, predominantly within the London region but with occasional requirements further afield based on company needs
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**To be considered for this position you must be qualified as a Nurse either RGN or RMN with a valid NMC Pin. **Will also accept non-nurses must have an NVQ/QCF Level 5 in Health & Social Care**
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This health care company provides trusted care in the comfort of an individual's home to allow them to stay living there independently. They offer a concierge service, hourly care or live-in care
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As the Regional Service Quality Manager your key responsibilities include:
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- Responsible for ensuring and maintaining high-quality care services across our care home group
- Work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and satisfaction
- Monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies
- Provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care
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The following skills and experience would be and beneficial for the role:
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- Proven experience in a similar role within the healthcare or care home industry
- Sound knowledge of relevant regulatory requirements CQC
- Strong leadership, communication, and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Attention to detail and ability to manage multiple priorities effectively
- Demonstrated commitment to -centred care and continuous improvement
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The successful Regional Service Quality Manager will receive an excellent salary of £55,000 per annum. This exciting position is a permanent full time role working 40 hours a week on days from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
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**Monthly Car Allowance*
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- 25 days annual leave plus bank holidays entitlement
- Comprehensive induction and training programme
- Opportunities for career development and progression
- Employee Assistance Programme
- Blue Light Card Scheme
- Full DBS disclosure paid for
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Reference ID: 7077
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To apply for this fantastic job role, please call on 0121 638 0567 or send your CV