Regional Operations Manager

Job Description

The Regional Operations Manager is an integral role for executing our facility management deliverables and team management for day-to-day functions for building operations and maintenance of facilities. This role will provide support to our EMEA IFM Director by managing Regional / EMEA related programmes and site management.\n \nWith your operational Regional / EMEA experience, you will help embed operational best practices, robust governance, and overall day to day management across the account. You will work closely with our client on executing their strategy and supporting your team.\n \nYou will anticipate and meet the needs of the team and client to ensure an elevated level of service.

You will provide insight and guidance by utilizing operational data and information.\n\nRESPONSIBILITIES:\n\nReviews and contributes to client's strategic plans and creates and implements associated programmes and team development\nCollaborative working and solutioning with your client stakeholders\nFinancial management including budget governance and savings identification\nProvides vision, strategy support, and guidance for scope of EMEA services\nOwns and manages the account innovation process and KPI site governance as per Global KPI framework\nIn partnership with the EMEA IFM Director, maintain regular contact with the Site Teams; advise and support on site issues, incidents, escalations and innovations\nRecommend and implement improved ways of working to achieve our goal of continuous improvement and best practices\nCreate and deliver account wide training in line with scope of work\n\nCOMPETENCIES & EXPERIENCE REQUIRED: \n\nEMEA experience across multiple countries is mandatory\nProven experience of working with multiple client stakeholders in various locations\nAbility to manage direct reports and corresponding teams in a virtual environment\nExperience with data systems, data analytics and creating reports\nProven ability to guide and coach team members across EMEA, physical and virtual\nExcellent management, written/verbal communication and interpersonal skills\nSelf-motivation and organizational skills to complete projects in a timely manner\nAn operational knowledge and proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and other management systems\nProven track record of delivering training and implementing standards