Reconstruction Project Manager

Job DescriptionJob Description

We are looking for a highly trained professional and organized Project Manager for our fast-paced business. The primary functions of the Project Manager is to:

Manage and oversee all emergency and restoration related services provided by Paul Davis Restoration of Central Mississippi. This position attends job sites to assess damage and provide data to create estimates.

• Provides technical explanations and feedback to clients, adjusters and consultants.
• Expected to strengthen relationships with all existing and potential customers through business development and accounts management activities by the attendance of industry events or customer entertainment activities where appropriate and within company guidelines.
• Communicates professionally with all customers, subcontractors, consultants and insurance company representatives.
• Represent the company to create lasting impressions with our clients that differentiates us from our competition. Demonstrate to all customers, fellow employees and others a sincere concern and interest in each customer and in the services provided to each customer.
• Is expected to maintain a positive attitude while resolving production, mechanical, and scheduling difficulties which may be encountered from time to time.
• Demonstrate company services knowledge and continue to educate in technique, equipment, technology, etc
• Responsible for learning and staying up to date with all required programs, including but not limited to DASH, Xactimate, Symbility, MICA, Matterport, etc.
• Oversee all scheduling of jobs and inspections to control unneeded overtime.
• Effectively communicate project expectations to team members and customers, in a timely and clear fashion.
• Meet daily with managers, supervisors and project coordinators to discuss status of ongoing projects and to supervise that the following requirements are met.
• Files are properly documented and up to date, including but not limited to Dates, Participants and Compliance Tasks.
• Meet our program's guidelines (response time, initial upload time, final upload & cycle time).
• Train, coach, mentor, motivate, and supervise all reconstruction department staff, and influence them to take positive action and accountability for their assigned work.
• Provide training, expertise and supervision.
• Ensure the compliance with OSHA guidelines as well as Paul Davis safety standards.
• Ensure that all paperwork, data entry and photos are being completed and are thorough.
• Assure inspections and documentation is being performed correctly when inspecting & servicing losses.
• Utilize equipment according to company and industry standards.
• Perform reconstruction services and maintain a clean work site.
• Identify and follow all company procedures regarding potential lead and asbestos containing materials.
• Have a great knowledge and understanding of construction industry standards.
• Must be able to read blueprints and plans.
• Identify and resolve client concerns promptly.
• Lead team to handle client concerns with a sense of urgency.
• Lead and project manage large jobs.
• Make sure the calendar/compliance tasks are current and updated in a timely manner.
• Answer phone calls from staff 24/7/365 and respond to jobs when needed.
• Perform Job site inspections of crew to ensure quality control.
• Ensure vehicles and equipment are kept clean and organized at all times.
• Assist other production departments when needed.
• Perform other duties as needed or assigned.
• Manager is task oriented, a problem solver, is empathetic, passionate and excited.
• You are a winner with a provable track record of success.

Along with the job-specific qualifications (below) here are the qualities we’re looking for in our perfect candidate:

• You work hard
• You love working with a team
• You’re tech savvy
• You love to challenge yourself and you want to learn
• You are resourceful
• You understand the importance of serving others (your team members and our customers)
• You understand and are willing to follow our core values:
  • Deliver what you promise
  • Respect the individual
  • Have pride in what you do
  • Practice continuous improvement

Requirements:
Must be able to have flexible availability including weekends and some nights.

• Must have strong communication skills.
• Must have construction experience.
• Must be able to work with technicians and staff to ensure the highest level of customer satisfaction and technical correctness of the completed job.
• Must be able to utilize phone, computer, tablet, cell phone, text, email and internet efficiently.
• Must be motivated to work independently and multi-task.

Company DescriptionSince 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.Company DescriptionSince 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.\r\n\r\nWe have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.