Quality Manager in Reading

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Job Description

Quality Manager (FM – Hard Services | Healthcare | PFI)

Client: ISS | Location: Site-based – Prospect Park Hospital | Salary: up to £70,000

Insight Executive is partnering with ISS to appoint a Quality Manager for a key healthcare site at Prospect Park Hospital.

Why ISS

ISS is a global facilities and workplace services provider, trusted to run complex, high-compliance environments where service quality, safety and customer experience genuinely matter. This is a business that invests in standards, systems and people – and gives you the platform to make quality work properly (not just “tick-box” quality).

The opportunity

This is a front-line FM Quality role on a live healthcare site, sitting on site with the client. The client knows exactly what they need, is highly engaged, and expects a Quality lead who understands the realities of delivering Hard Services in a regulated environment — ideally with PFI contract exposure.

You’ll be the go-to Quality lead for the FM service, driving compliance, continuous improvement, audits, reporting and performance across the contract.

What you’ll be doing

• Owning and improving the Quality Management System across the Hard FM service
• Leading audits, inspections and compliance activity (internal, client and external)
• Managing non-conformances, corrective/preventative actions and root-cause investigations
• Producing clear, credible quality reporting and performance insights
• Supporting operational teams to embed quality into day-to-day delivery
• Working closely with the on-site client team to align expectations, standards and outcomes

What we’re looking for (essentials)

• Quality management experience within Facilities Management
• Strong Hard Services knowledge (essential)
• Healthcare FM experience (essential)
• Recognised ISO 9001 Internal Auditor qualification (or working towards) (essential)
• Able to work closely with a well-informed, hands-on client team

Strong advantage:

• Exposure to PFI contracts

Interested?

To apply or have a confidential chat, contact Mike Kennedy, Principal Consultant at Insight Executive

If you’re an FM Quality professional with Hard Services and healthcare experience (and ISO 9001 internal audit capability), this is a high-impact role on a site where quality genuinely matters.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.