Quality Lab Operations & Process Control Supervisor in Indianapolis

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Job DescriptionJob Description Build systems. Elevate standards. Grow people.

Reports to: Director of Operations

At AMACO, a century of craftsmanship meets modern manufacturing. We champion creativity and safety while empowering every employee to improve how we work—together.

Your mandate

• Own in-process quality across formulated lab, mechanical, shipping, and manufacturing areas.
• Stand up and mature the lab: validated methods, calibrated instruments, standardized data collection, trained technicians.
• Lock in process fundamentals and stabilize performance across shifts using SPC and clear CTQ controls.
• Resolve discrepancies fast: lead investigations for issues flagged by Supplier Quality; implement durable corrective actions with Production.
• Deploy the Amaco and Brent Quality System: TWI-based test protocols, training matrices, and disciplined adherence to procedures.
• Drive CI via audits, Kaizen events, A3 problem solving, and concise reporting during Gemba walks and virtual reviews.
• Lead the team: set goals, manage schedules, conduct reviews, mentor on quality and ceramics, address issues, monitor scrap and inventory accuracy, and champion safety audits.

Key outcomes

• Lower in-process defects, scrap, and related customer complaints.
• Reliable execution of CTQ specs with timely discrepancy closure.
• Process stability and cross-shift consistency you can measure.

Qualifications

• BS in Ceramics, Engineering, Materials Science, Industrial Technology, or equivalent; Associate’s with substantial experience considered.
• 5–7+ years in quality leadership, preferably overseeing lab operations.
• Proven builder of Quality Systems and written quality standards; skilled at turning attribute criteria into numeric tolerances.
• Knowledge of ceramic chemistry, materials testing, and mechanical processes; experience launching/stabilizing a quality lab.
• ISO 9001, SPC, DMAIC, A3, 5-Why; Lean/Six Sigma (Green Belt ); Minitab.
• ERP/QMS familiarity (NAV, Business Central or SAP); excellent documentation and communication.
• Strength in SOPs, Manufacturing Instructions (MI), Kaizen, and people leadership.

Work conditions

• Full-time, Monday–Friday, 40+ hours with occasional evenings/weekends as needed.
• Up to 20% travel.
• Extended standing; frequent lifting/moving up to 50+ pounds; hot and cold environments.
• Physical demands include regular talking/hearing; frequent standing, walking, hand use, and reaching; occasional sitting, climbing/balancing, stooping, kneeling, crouching, or crawling; vision requirements include close, distance, , peripheral, depth perception, and focus adjustment.

Inclusive workplace

Reasonable accommodations may be made to enable individuals with disabilities.

EEO Statement:

AMACO is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: AMACO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at AMACO are based on business needs, job requirements and individual qualifications, without regard to , , or belief, , social or , sex (including ), , physical, mental or sensory , HIV Status, , and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the location where we operate. AMACO will not tolerate discrimination or harassment based on any of these characteristics.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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