Quality Control Specialist

Job DescriptionJob DescriptionDescriptionWe are a prominent and growing Personal Injury Law Firm in Newport Beach and are seeking a motivated Quality Control Specialist to join our team. The ideal candidate will have strong teamwork and time-management skills, excellent communication, and a detail-oriented approach to their work.

As a Quality Control Specialist (“QC”) in our Intake Department you will be responsible for assisting the Intake Executives once a case has been vetted by intake and/or a new client has signed an agreement to be represented by the firm ensuring that all data is entered accurately, thoroughly, and on time.

We offer a competitive salary and excellent bonus structure, as well as opportunities for professional development and growth. If you are looking for an opportunity to develop your skills in the legal field, we encourage you to apply.
Responsibilities:

• Review the work of Intake Executives, including initial consultation notes, case information, and appointment schedules.
• Enter pertinent client information into the Firm’s client management system and gather documentation as needed.
• Verify that all information is accurate and complete, with a keen eye for detail.
• Identify any errors or discrepancies and work closely with the Intake Executives to resolve them promptly and effectively.
• Maintain accurate and up-to-date records of quality control reviews.

Qualifications:

• Bilingual in Spanish is required.
• High school diploma or equivalent; a Bachelor's degree in a related field is .
• Prior experience in quality control, data analysis, or a similar role is .
• Excellent communication and interpersonal skills.
• Excellent attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.
• Familiarity with personal injury law and the legal process is a plus.

Benefits:

• 401(k) 
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance