Quality Control Manager in Windsor Mill

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Job DescriptionJob Description

KEY RESPONSIBILITIES

• Lead and supervise the inspection team in a fast-paced precision CNC machining environment, managing day-to-day operations including in-process, final, and receiving inspections.
• Oversee and maintain the Quality Management System (QMS) for compliance with AS9100 and NADCAP standards, including developing and updating procedures, work instructions, and quality documentation.
• Drive Advanced Product Quality Planning (APQP) activities for new product introductions, engineering changes, and first article inspections (FAI/AS9102).
• Facilitate Material Review Board (MRB) processes, including review and disposition of non-conforming products.
• Act as the primary point of contact for customer and regulatory audits, leading preparations, responses, and follow-up actions.
• Lead root cause investigations and corrective/preventive actions using tools such as 8D, 5-Why, Fishbone, and other problem-solving methodologies to resolve internal, supplier, and customer issues.
• Collaborate with Manufacturing, Engineering, and Purchasing to identify critical features, develop inspection methodologies, manage supplier quality, and implement process controls.
• Track, analyze, and improve key quality metrics (e.g., scrap, rework, customer complaints, PPM, on-time delivery) through data-driven reporting and continuous improvement initiatives.
• Implement and manage Statistical Process Control (SPC) programs to monitor process capability and stability.
• Promote employee engagement through training, development, performance management, and delegation within the quality team.
• Support cross-functional teams in value engineering, risk management (FMEA), and process validation to enhance quality and efficiency.

QUALIFICATIONS & REQUIREMENTS

• 5+ years of management experience in a quality assurance/quality control role within a precision manufacturing environment (CNC machining strongly ; aerospace industry experience a plus).

• Experience with troubleshooting and ability to program Zeiss CMM machines is but not required.

• Strong knowledge of AS9100 and NADCAP requirements, with experience maintaining QMS compliance and leading audits.

• Proficiency in reading and interpreting complex blueprints, customer specifications, and Geometrical Dimensioning and Tolerancing (GD&T).

• Hands-on experience with inspection tools and equipment, including CMM (Zeiss ), micrometers, comparators, and programming.

• Expertise in quality tools and methodologies, including Lean Manufacturing, Six Sigma, Kaizen, 5S, FMEA, SPC, root cause analysis (8D, 5-Why, etc.), and APQP.

• Analytical skills with high attention to detail and proficiency in data analysis Microsoft Excel required. ERP/MRP systems such as Global Shop a plus.

• Demonstrated ability to lead teams, collaborate cross-functionally, and drive decisions in a fast-paced environment.

• Self-motivated with a track record of improving quality metrics and managing multiple priorities.

• Bachelor’s degree in Mechanical Engineering, Quality Assurance, or a related field .

• Certifications such as ASQ CQE, Six Sigma Green/Black Belt, or AS9100 Lead Auditor a plus.

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