Quality Assurance Manager

Job DescriptionJob Description

Quality Assurance Manager

???? Location: Alpharetta, GA, United States
???? Job Type: Full-Time
???? Schedule: 8 hours/day
✈️ Travel: Business trips may be required (e.g., Kentucky, Tennessee, Cartersville, GA)
???? Salary: Based on Experience
???? Benefits: 100% Employer Paid Medical, Dental, Vision | 401(k) Match | PTO & Holidays | Paid Lunch | Commuter Benefit

???? About Us

SK AX USA, Inc. delivers advanced digital solutions that empower businesses to thrive in an increasingly connected and intelligent world. As part of the SK Group—one of South Korea’s largest conglomerates—we lead innovation in ICT, cloud services, and smart factory systems.

???? Learn more: https://www.skccus.com

???? Key Responsibilities

As a QA Manager, you will support the quality assurance, governance, and operational process management of IT systems within our Smart Factory operations. This role will play a critical part in maintaining process compliance, ensuring deployment quality, and improving system performance across manufacturing environments.

✅ Program Quality Reviews
Perform quality review activities for new/modified program deployments in factory-based IT operating systems.

• Scope: Check documentation completeness, validate test case usage and results, review source code quality and reusability.
• Frequency: Conduct weekly regular reviews and ad hoc reviews depending on urgency or importance.
• Additional Duties: Share weekly deployment lists with client stakeholders, lead the review and compilation of test cases, and manage test documentation.

???? Process Compliance Monitoring
Monitor compliance with IT processes in detail and request corrective actions for:

• Missing approvals at different stages
• Missing or incorrectly matched deliverables
• Unreported monitoring results
• Unprocessed performance results after monitoring

???? Analysis & Reporting
Conduct regular analysis and reporting on:

• Deployment performance versus program registration across systems (weekly, monthly, quarterly, annually)
• Cases of process violations
• Program handling rates per person (for workload assessment)

???? Project Methodology Support:
Define execution phases and required deliverables for operational projects

• Develop, share, and guide the use of standardized templates

???? Quality Control by Project Phase:
Conduct quality control checks at each project phase, including:

• Reviewing requirement definitions
• Ensuring consistency across deliverables
• Validating test results and verifying final outputs

⚙️ Process Improvement
Lead or contribute to periodic improvements in IT operational processes, including efficiency efforts, idea proposals, and planning initiatives.

???? Governance & Training
Collaborate with HQ in governance meetings and consultations. Announce new or updated processes and deliver online/offline training to relevant personnel as needed.

???? Qualifications

???? Education & Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Minimum 6 years’ experience in Quality Assurance (QA), CMMI certification or related initiatives, Project Management Office (PMO), and IT process development or methodology implementation

✨ Qualifications

• Fluent in English or Korean
• Experience working in software/program development (e.g., JAVA, C#)
• Experience in planning, implementing, and managing automated testing

???? Skills & Competencies

• Familiarity with Agile tools, team collaboration platforms, and CI/CD deployment environments

???? Personal Attributes

• Detail-oriented with a passion for smart manufacturing
• Self-motivated and adaptable to dynamic environments
• Committed to operational excellence and digital innovation
• Team-oriented with a proactive approach to challenges

???? Equal Employment Opportunity Statement

SK AX USA is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. All qualified applicants will be considered regardless of , , , , , , veteran status, or any other protected classification.

???? Why Join SK AX USA?

• Be a key contributor to digital transformation in smart manufacturing
• Collaborate with top-tier professionals in a global environment
• Enjoy a competitive benefits package including 100% employer-paid healthcare, 401(k) match, PTO, and more

???? Ready to shape the future of intelligent manufacturing?
Apply today and be a part of SK AX USA’s Smart Factory journey.