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Quality and Compliance Coordinator in Warren

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Job DescriptionJob Description

Summary:

The Nurse quality and compliance coordinator serves as a clinical leader responsible for monitoring and improving documentation compliance, ensuring thorough incident follow-up, and supporting CNA and nursing staff development. The role bridges operations, education and quality assurance. This helps to sustain survey readiness while cultivating a positive, well-trained, and motivated care team that delivers exceptional outcomes.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Review and process incident and accident reports, ensuring follow-up investigations, staff statements, corrective actions and documentation are completed promptly and effectively.
  • Conduct regular audits of nursing documentation for accuracy and completeness.
  • Review and monitor CNA documentation within point click care to ensure ADL'S , restoratives programs and assignment tasks are completed accurately, timely and per care plan expectations.
  • Track and monitor psychotherapeutic and opioid medication documentation, including required consents, ongoing justification notes, and compliance with facility policy.
  • Maintain tracking logs for incidents, psychotropic reviews, and other assigned QAPI indicators.
  • Assist with plan of correction development and implementation following survey findings or internal audits.
  • Participate in QAPI meetings, presenting trends, audit results and data driven recommendations for improvement.
  • Coordinate and conduct onboarding for new nurses and CNA, ensuring all new hires receive consistent education on documentation, care standards, and facility policies.
  • Provide coaching, retraining and competency validation when auditing results or incident trends identify knowledge gaps.
  • Deliver targeted in-services and micro-trainings focused on improving CNA skill proficiency, professionalism, and communication.
  • Support the development of a positive, supportive learning culture that promotes staff confidence, job satisfaction, and retention.
  • Collaborate with the ADON and Staff Development Nurse to design ongoing educational initiatives that align with facility priorities and needs.
  • Deliver disciplinary action and corrective coaching in collaboration with the Director of Nursing and Human Resources when performance or conduct expectations are not met.
  • Work closely with the Director of Nursing, Assistant Director of Nursing, Staff Development Nurse, and QAPI committee to maintain consistent standards of practice and documentation.
  • Provide real-time coaching and constructive feedback to staff regarding documentation, accuracy and care practices.
  • Serve as a bridge between frontline staff and management, promoting communication, consistency and accountability.
  • Participate in performance improvement discussions to identify opportunities to elevate care quality and staff engagement.
  • Serve as a backup to complete the CNA schedule and payroll as needed to ensure operational continuity and adequate staffing coverage.
  • Assist on the floor as needed, performing nursing and/or aide duties within scope of practice to support care, maintain workflow and ensure continuity of services during periods of high acuity or staffing shortages.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Graduate from certified Nursing Program.

Certificates, Licenses, Registrations

  • Must be an LPN in the State of Ohio.

Why work at Shepherd of the Valley?

Shepherd of the Valley (SOV) offers a wide range of benefits as part of your total compensation package. Choose from top medical and dental plans and enjoy generous paid holidays and time off, protect yourself and your family with life, short term and long term insurance.

  • annual performance reviews
  • flexible spending accounts allow you to pay certain medical expenses as well as child care on a pre-tax basis.
  • medical, dental, life, STD, LTD, and accident insurance
  • loyalty bonus
  • PTO offered within the first year
  • Student loan forgiveness program

Shepherd of the Valley is a Christian not for profit corporation governed by the basic Christian values of compassion, respect, dignity, spirituality, integrity, and quality. Working for Shepherd is not just a job, it is a calling.

SOV is committed to equal employment opportunities regardless of any protected characteristics, including, , , genetic information, creed, , , , affectional or , or expression. To include , maritial status, veteran status, or .


If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.

Quality and Compliance Coordinator in Warren

Warren, MI
Full time

Published on 11/16/2025

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