Project Manager - IT Vendor Manager in Des Moines

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Job DescriptionJob DescriptionSeeking an IT Vendor Manager who will be responsible for developing and maintaining strong relationships with key IT vendors and service providers. Additionally:

• Serve as the escalation point for vendor-related issues and disputes.
  
• Facilitate regular vendor performance and business reviews.
  
• Oversee negotiation, execution, and renewal of IT Statements of Work (SOWs).
  
• Ensure alignment with legal, financial, and operational standards.
  
• Monitor compliance with SLAs, KPIs, and contractual obligations.
  
• Collaborate with legal and procurement teams to ensure enforceable and favorable contract terms.
  
• Track vendor spend and ensure alignment with IT budgets and forecasts.
  
• Identify and manage vendor-related risks, including cybersecurity, data privacy, and operational continuity.
  
• Support audits and compliance initiatives related to vendor engagements.
  
• Log and track vendor-related issues, escalations, and change requests.
  
• Coordinate resolution of service disruptions or contract disputes.
  
• Document change control approvals for IT services or infrastructure
  
• Schedule and document vendor meetings, demos, and onboarding sessions.
  
• Communicate vendor updates, risks, and contract changes to stakeholders.
  

RequirementsSkills
Required/
Years
Candidate Experience
Manage vendor relationships for software, hardware, cloud services, and IT consulting engagements.
Required
3

Experience tracking SLAs, KPIs, and risk metrics; initiating corrective actions for underperformance.
Required
3

Knowledge of IT procurement standards, including cybersecurity, data privacy, and accessibility.
Required
3

Ability to develop and maintain a strategic vendor portfolio aligned with the agency’s IT roadmap
Required
3

Conduct market research to identify emerging technologies and qualified vendors.
Required
3

Benchmark vendor pricing and service levels against industry standards to ensure value for money.
Required
3



Benefits

Benefit Package includes:

• Paid Sick Time
  

• Insurance for Medical, Dental, Vision and Life Available
  

• 401(k) including Employer Match
  

• HSA, Short-term & Long-term Available
  

• We are an EEO/Veterans/Disabled employer
  

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