Project Manager - IT Infrastructure

Job DescriptionJob Description

Job Title: Project Manager - IT Infrastructure

Department: Information Technology

Reports To: Director, IT Infrastructure

FLSA Status: Exempt, Management

Updated: 9/19/2025

About Us

Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues.

The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people.

For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more.

Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A

Job Summary

Under the supervision of the Senior Manager, IT Programs, the Project Manager, Infrastructure is in charge of managing multiple, department based and firm wide projects inclusive of project plans, budgets, communications, resource management, stakeholder(s) relationship management and deliverables. Monitors projects / teams to make sure goals, objectives and timelines are being met. Tracks and communicates project status, manages risks and resolves issues as they arise. Maintains standards and monitors scope with project quality.

Essential Duties and Responsibilities:

• Define the project charter and identify the key stakeholders.
• Create standard project management plans.
• Collaborate with subject-matter experts and business analysts to collect and document requirements.
• Manage project scope, goals and deliverables.
• Create work breakdown structure (WBS): define tasks, required resources, and develop and manage project schedule.
• Support and manage project team including internal and external stakeholders.
• Manage budgets and locate project resources.
• Track deliverables.
• Identify quality requirements and standards, document how these will be tracked and create the quality management plan, metrics, checklists, process improvement plan and project document updates.
• Determine stakeholder communication needs and develop a communication plan and process to ensure that these needs are met.
• Monitor and report on project progress / status in a timely manner.
• Present to stakeholders reports on progress.
• Conduct risk management activities including preparing a risk management plan, risk assessments, report identified risks, provide recommendations for mitigations of risks.
• Perform integrated change control to review all change requests, approve changes, manage changes to deliverables, organizational process assets, project documents, and the project management plan.
• Evaluate and assess result of project.
• Perform tasks as required by management/supervisory staff.
• Provide project implementation support after hours, on weekends as required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• 6+ years of work experience managing multiple small to large/enterprise projects within an IT Infrastructure department.
• Experience working within project management practices described in the PMI Project Management Body of Knowledge, PMBOK.
• Excellent MS office (M365) skills including Excel, Visio, PowerPoint and MS Project or similar project management software tools.
• Project management qualification (PMP) or equivalent.
• Experience in strategic planning, risk management and/or change management.
• Vendor management experience is .
• Information Security project management is a plus.

Soft Skills:

• Detail oriented with excellent organization, motivation, influencing, analytical thinking, communication, negotiation, critical thinking and problem-solving skills.
• Ability to plan and take initiatives to accomplish objectives in timely fashion.
• Ability to prioritize work and meet deadlines.
• Ability to establish and maintain effective working relationships with vendors, project team members, supervisors, and employees from other departments.
• Excellent decision-making, leadership and team building capabilities.
• Adept at conflict resolution.

Skills

Speak, read, write and understand English.

Certificates, Licenses, Registrations

Project Management certification desirable.