Project Manager II

Job DescriptionJob Description

This role is located 100% on site in El Paso, Texas

We are seeking a highly skilled and motivated Project Manager II to join our project management office. This role is responsible for overseeing multiple mid- to large-scale projects, with a focus on process transitions using our established Process Migration Methodology (PMM). The ideal candidate will be a strategic thinker with strong leadership capabilities, exceptional organizational skills, and a proven track record in managing complex projects across diverse teams and geographies.

Key Responsibilities

• Lead the planning, execution, and delivery of multiple concurrent projects within defined scope, time, and budget constraints.
• Serve as the primary point of contact for assigned projects, ensuring seamless coordination and communication across stakeholders.
• Monitor project progress, conduct regular status meetings, and provide detailed reporting to leadership.
• Identify and manage project risks, issues, and dependencies, implementing corrective actions as needed.
• Assign responsibilities, manage resources, and ensure deliverables meet quality standards and client expectations.
• Facilitate team collaboration, resolve conflicts, and foster a high-performance project environment.
• Ensure compliance with internal project management methodologies and documentation standards.
• Drive continuous improvement by capturing lessons learned and sharing best practices across teams.

Requirements

Minimum Qualifications

• Bachelor’s Degree
• PMP Certification is required.
• Minimum 5 years of experience in a project management office (PMO) environment.
• 2+ years of experience in Business Process Outsourcing (BPO) industry desired
• Demonstrated experience managing multiple projects and cross-functional teams.
• Proven ability to interact directly with clients and manage geographically dispersed teams.
• Willingness and ability to travel

**Applicants must be authorized to work in the U.S. for any employer as we are unable to sponsor or take over sponsorship of an employment Visa at this time**

Required Skills and Competencies

• Strong project planning and execution skills.
• Excellent risk and issue management capabilities.
• Proficiency in project management tools
• Exceptional communication and presentation skills.
• Ability to lead and motivate teams, manage conflict, and drive consensus.
• Strong attention to detail and organizational skills.
• Ability to manage third-party contractors and external vendors.
• Commitment to quality, continuous improvement, and professional development.

Attributes

• Experience with new process transitions and PMM frameworks.
• Ability to define and negotiate project scope and acceptance criteria.
• Strong leadership presence and ability to influence stakeholders at all levels.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Short Term & Long Term
• Training & Development
• Wellness Resources
• $75,000.00 Annual Salary