Project Manager / Business Analyst (PM/BA)

Job DescriptionJob DescriptionSalary: $75-$80

JOB DESCRIPTION

Network & Infrastructure Operational Support Project - As the largest school system in the nation, serving over 900,000 students across 1,800 schools, DIIT provides essential IT solutions, including data centers, networks, devices, and support, to enhance student learning and optimize operations. DIIT is responsible for ensuring reliable technology access for students and staff, supporting the DOEs commitment to equity and educational excellence.

DIIT is seeking operational support resources to strengthen infrastructure, improve system performance, streamline processes, and ensure consistent, reliable IT services across the DOE.

SCOPE AND SERVICES

The PM/BA will oversee and manage IT projects, ensuring timely delivery and alignment with NYCDOE goals. This role involves both project management and business analysis responsibilities.

RESPONSIBILITIES

• Project Management: Lead and manage complex IT projects, ensuring timely delivery, adherence to contract requirements, and achievement of project goals.
• Collaboration & Communication: Collaborate with clients, cross-functional teams, and stakeholders to define project scope, objectives, and deliverables. Develop and maintain project plans, timelines, and resource allocation.
• Risk & Issue Management: Identify, document, escalate, and address risks and issues via DIITs approved processes and
• Documentation & Reporting: Draft, develop, and document project process flows, communication strategies, and status updates. Archive all relevant documentation and manage supporting documents for audit-related activities.
• Stakeholder Liaison: Liaise with schools, Borough Technology Directors, Service Desk, DeviceHub, DAAP, and various technical teams to seek and provide resolutions to stakeholders.
• Data Analysis: Work with relevant partners to help with data analysis and report analysis as
• Invoice Fulfillment: Review, manage, QA, and prepare supporting documents for invoice fulfillment for senior leadership signoffs and approvals for payment.

MANDATORY SKILLS/EXPERIENCE

Note: Candidates who do not have the mandatory skills will not be considered

• 6+ years of Project Management and Business Analysis
• 5+ years of experience in customer service and client-facing
• 6+ years of experience documenting project
• Proficiency with Microsoft Office (Word, Visio, Excel, Project).
• Strong communication
• Detail-oriented with a focus on process and quality.

If you are interested in getting more information about this opportunity, please contact Irina Rozenberg Recruiting@arielpartners.comat your earliest convenience.

At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges were on their short list. Were looking for team members who share our values of:Integrityto do the right thing even when it hurts;Commitmentto the long term success and happiness of our customers, our people, and our partners;Courageto take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit ofExcellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.