Project Manager

Job DescriptionJob DescriptionSalary: 75,000-85,000 (Depending on Experience)

The Company

Ultimate Technologies Group (UTG) has been ranked by its people as a Best Place to Work for each year it has been in business. This year marks the 7th year in a row, and the first time UTG made it to the top of the list as the #1 Best Place to Work in Indiana for Small & Medium sized companies. Headquartered in Fishers, IN (just north of Indianapolis),UTG is a service-focused commercial audio-visual and information technology services company that provides global virtual communication and collaboration solutions. UTG designs, installs and services its clients wherever they are in the world.

We are asuper-fast-growth company that hires the best talent - a mix of high technical and interpersonal skills. Our team members receive stock ownership, above-market pay, comprehensive benefits including medical, dental, 401K with match, and the opportunity for extensive personal and professional growth. Visit us at https://www.linkedin.com/company/ultimatetechgroup/

The Role

The Project Manager is responsible for maintaining a strong relationship within assigned accounts ensuring high levels of customer satisfaction and successful customer implementation. This person works closely with our customers alongside sales, engineering, and our finance teams to manage projects and ensure our design and installation services are executed according to plan and have met or exceeded our customers' expectations. This person will manage the project from the time it is handed off from the sales team to after implementation, ensuring a smooth transition to the customer care (service) team.

Responsibilities

• Internal organization of project documentation
• External communications to client
• Issue resolution
• Organization of project equipment
• Manage project timelines and expectations
  
• Obtain customer signature upon project completion and referrals
  
• Ensure solution adoption 30- and 60-days post installation
  
• Role-specific platforms: Acumatica, HubSpot, Dtools
  
  

Competencies

Must-Haves

• Customer Service Experience
• Experience Managing Project Budget
  
• Bachelor's Degree

Nice-to-Haves

• Audio-Visual, IT, or SaaS Industry Experience
  
• PMP Certification / Waterfall Methodology
  

Soft Skills

• Organization
• Communication
• Cross-Function Collaboration

Please take a moment to apply if you feel this is a good fit for you!