Skip to main content

Project Coordinator 2 / Customer Service

Job DescriptionJob Description

Diamond Packaging, a global leader specializing in developing innovative and sustainable packaging solutions, is currently recruiting for a Project Coordinator in our Customer Service Department to join our Team.

Diamond Packaging is an award winning, woman-owned business that offers exceptional benefits to include:

  • Medical and dental insurance available on day of hire
  • Company pays 63-70% of Excellus medical plans (no high deductible)
  • 401k participation after 30 days with company match
  • Vacation and personal time off starting immediately

This position acts as a liaison among sales, the customer, and production. Primary responsibility will be preparing critical documentation, processing quotations, purchase orders, quality complaints; order entry, processing, tracking and follow-up; requesting, organizing, routing and facilitation of proof and approvals; inventory management.

Minimum Qualifications:

  • Must have high school diploma, G.E.D, or equivalent.
  • Must have the ability to read and interpret documents such as safety rules, job tickets, and procedural manuals.
  • Must be able to perform basic arithmetic including addition, subtraction, multiplication and division.
  • Proficiency in MS Office with expertise in Microsoft Word and PowerPoint, and Excel.
  • Must be detail oriented and comfortable working in a fast-paced office environment.
  • Must have exceptional communication skills.
  • Must have superior organization and follow up skills.
  • Must be be dedicated to completing projects in a timely manner.
  • Must have 1 to 2 years experience with office work.
  • Must be able to maintain good attendance.
  • Must be willing to work overtime as needed.
  • Must be reliable and dependable.


Project Coordinator 2 / Customer Service

Rochester, NY
Full time

Published on 10/08/2025

Share this job now