Programmer / IT Engineer - Process & Development in El Paso

Job DescriptionJob Description

WHY ACG

Build your future at ACG: grow your income, advance your career, gain certifications, and achieve long‐term stability with great benefits.

HIRING COMPANY DESCRIPTION

ACG is a fast‐growing, family‐minded small business built on ownership, discipline, and results. We’re a team that values clear communication, strong documentation, and follow‐through. Our roles move quickly and require people who are organized, emotionally mature, and comfortable with direct feedback. Most office positions require tech‐savvy skills and on‐site collaboration. If you take ownership, execute with consistency, and want real career and financial growth, you’ll thrive here.

JOB POSTING

Job Title: Programmer / IT Engineer – Process & Development
Reports To: IT Manager
Employment Type: Full – time

Classification: Salary
Schedule: Monday–Friday, 8:00 a.m.–5:30 p.m., with flexibility as required

About the Role: Programmer / IT Engineer – Process & Development

The Programmer / IT Engineer – Process & Development is responsible for designing, programming, configuring, and maintaining ACG’s internal systems and business processes, with Odoo ERP as the core platform. This role transforms operational workflows into standardized, documented, and measurable processes, develops KPIs and dashboards, supports cross‐department automation, and drives continuous improvement and system adoption company‐wide.

Company Culture

• High accountability and strong documentation
• Direct communication and follow‐through
• Comfortable with a fast pace and multiple deadlines
• Ownership mentality; emotionally mature; accepts feedback
• Tech‐savvy (Microsoft 365: Excel, Outlook, Teams, SharePoint)

Compensation & Benefits

• Compensation: Competitive (based on experience)
• Paid Time Off (PTO): Accrued every pay period; increases with tenure
• Paid Holidays: 7 full paid holidays annually
• Half‐Day Holidays (Salaried): Christmas Eve & New Year’s Eve
• 401(k) Retirement Plan: 3.5% employer match
• Profit Sharing (Salaried): Based on company performance and KPIs
• Health, Dental & Vision Insurance: Available to eligible employees

What You Will Do

• Analyze existing workflows across all departments and identify gaps and inefficiencies
• Design and implement standardized business processes and SOPs
• Configure, customize, and program Odoo ERP modules to support operations
• Define KPIs and build dashboards and reports for leadership and departments
• Document processes, system configurations, and changes in alignment with QMS standards
• Train users on systems, processes, KPIs, dashboards, and Odoo usage
• Monitor adoption, provide follow‐up support, and drive continuous improvement initiatives
• Support automation and data accuracy across operational systems

Performance Metrics (KPIs)

• Process coverage and gap closure
• Process adoption and compliance rates
• KPI accuracy and ownership
• Dashboard utilization and effectiveness
• Odoo automation rate and system reliability
• Training completion and system adoption metrics

Required Experience

Technical / Functional

• ERP configuration and programming (Odoo )
• Business process analysis and documentation
• KPI design and performance analytics
• Dashboard and report development
• Systems integration and automation
• Microsoft 365 (Excel, Teams, SharePoint)

Professional Competencies

• Strong analytical and problem‐solving skills
• High accountability and ownership
• Process‐oriented and systems‐thinking mindset
• Ability to communicate with technical and non‐technical users
• Strong documentation and follow‐up discipline
• Continuous improvement mindset
• Ability to manage pressure, ambiguity, and multiple priorities

Work Conditions & Requirements

• Physical: Prolonged computer work; occasional lifting up to 25 lbs
• Environment: Primarily office‐based; occasional site or vendor visits
• Travel: Occasional local travel; minimal overnight travel as required

Tools, Systems & Resources

• Company‐issued computer and peripherals.
• Microsoft 365 (Outlook, Excel, Teams, SharePoint)
• Odoo ERP
• SharePoint‐based QMS
• PPE required when visiting job sites (hard hat, safety vest, safety glasses, boots)

Values, Guidelines & Compliance

• Adherence to ACG core values: accountability, integrity, safety, teamwork, and continuous improvement
• Compliance with Employee Handbook, Safety Plan, and company policies
• Mandatory onboarding and self‐paced Odoo/QMS training
• Documentation and keeping per Quality Management System requirements

Disqualifiers

No prior hands‐on HDD operating experience
• Failure to comply with safety procedures
• Unreliable attendance or lack of accountability
• Inability to perform physically demanding outdoor work
• Failure to complete required documentation

Certifications

HDD Operator certification or equivalent industry credential
• OSHA 10 or OSHA 30
• First Aid/CPR
• Utility locating or underground safety certifications

Company DescriptionAt ACG, hard work leads to real results: career advancement, increased earning potential, certifications, mentorship, and long term stability. This is a fast paced, high expectation environment designed for people who want to grow quickly and intentionally.

What you’ll gain at ACG
You’ll receive support for training and role related certifications, plus access to professional mentorship focused on career development, leadership, and personal growth. We invest in people who want to improve in many areas of life, not just their job title.

How we work
ACG is a technology driven office environment. Successful candidates are tech savvy, comfortable using Microsoft Office 365 (Outlook, Excel, Word, Teams, SharePoint), and able to adapt quickly to digital tools and applications. Being intuitive with technology and systems is essential to succeed here.

Who succeeds at ACG
You take ownership, follow through, and execute. You’re organized, disciplined with deadlines and documentation, emotionally mature, and comfortable receiving direct feedback. Bilingual Spanish–English and onsite commitment are key for most office roles.Company DescriptionAt ACG, hard work leads to real results: career advancement, increased earning potential, certifications, mentorship, and long term stability. This is a fast paced, high expectation environment designed for people who want to grow quickly and intentionally. \r\n\r\nWhat you’ll gain at ACG \r\nYou’ll receive support for training and role related certifications, plus access to professional mentorship focused on career development, leadership, and personal growth. We invest in people who want to improve in many areas of life, not just their job title. \r\n\r\nHow we work \r\nACG is a technology driven office environment. Successful candidates are tech savvy, comfortable using Microsoft Office 365 (Outlook, Excel, Word, Teams, SharePoint), and able to adapt quickly to digital tools and applications. Being intuitive with technology and systems is essential to succeed here. \r\n\r\nWho succeeds at ACG \r\nYou take ownership, follow through, and execute. You’re organized, disciplined with deadlines and documentation, emotionally mature, and comfortable receiving direct feedback. Bilingual Spanish–English and onsite commitment are key for most office roles.