Program Manager - Utility Energy Programs in Lansing

Job DescriptionJob Description

Program Manager – Energy Efficiency

Must be located in the state of Michigan

About Walker-Miller Energy Services

Walker-Miller Energy Services is a Detroit-based, mission-driven company with over 26 years of experience helping utilities deliver energy efficiency programs that reduce energy waste, lower costs, and strengthen communities. Our culture is built on our BEHIVE core values: Boldly Go, Embrace Equity, Humble Confidence, Inclusive Stewardship, Value Reputation, and Extraordinary Experience.

Position Summary

Walker-Miller is seeking an experienced Program Manager to oversee utility-sponsored energy efficiency programs. This role is responsible for managing day-to-day program operations, leading program staff, building strong utility client relationships, monitoring budgets and KPIs, and ensuring program goals are achieved on time and within budget.

Key Responsibilities

• Lead and develop program staff while fostering a collaborative team environment.
• Manage utility client relationships and serve as the primary point of contact.
• Monitor program performance, budgets, timelines, and key performance indicators (KPIs).
• Coordinate with contractors, community partners, and internal teams to ensure successful program delivery.
• Oversee QA/QC processes, reporting, and continuous program improvement.
• Support outreach and customer engagement initiatives to increase program participation.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of program or project management experience.
• 2+ years in utility or energy efficiency programs.
• 2+ years of leadership experience.
• Strong client management, communication, budgeting, and organizational skills.
• Experience with Microsoft Office; Salesforce experience is a plus