Program Manager -PPH1 & VIP in Rockville
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Job DescriptionJob DescriptionDescription:
General Description: The Program Director of PPH1 & VIP will manage two PSH programs within the MCCH housing portfolio.
Essential Duties and Responsibilities:
· Provide direct supervision to 3 PPH1 Case Management Staff and the VIP Lead Case Manager and Nurse
· Manage budgets for PPH1/VIP including timely submission of expense reports.
· Consult with Deputy Chief of Housing on clinical, administrative, and programmatic issues
· Attend the Coordinated Entry System meetings; coordinate and track the referral process and ensure timely transitions of referred clients into housing.
· Lead HOC PBV processes including regular meetings with HOC to ensure housing stability for HOC recipients within PPH1
· Oversee quality and quantity of the HIP billing and submit monthly invoice to accounting on time
· Attend all County HIP meetings
· Conduct and training of new program staff
· Provide back-up case management services when necessary
· Represent programs at service provider meetings
· Enter client data into HMIS and Apricot 360 as needed
· Monitor case management input in HMIS, Apricot 360 and all additional client file databases
· Monitor contract deliverables and quality assurance of client case files
· Provide data to the Senior Operations Officer for bi-monthly Board Reports and other contract deliverables
· Act as liaison with Coalition Homes staff to coordinate timely completing rental recertifications
· Participate in monthly meetings with Coalition Homes to review rent master list
· Other duties as assigned
Requirements:
Required Knowledge, Skills, and Abilities:
· Bachelor’s degree is preferably in a human services field
· Minimum of one year of supervisory experience
· Hands-on experience in the social and human services field dealing with diverse populations
· Knowledge of principles, methods and procedures of case management, housing first, harm reduction and trauma informed care
· Knowledge of principles, methods and procedures of addiction, mental illness, and co-occurring diagnosed populations
· Ability to negotiate and maintain positive relationships with co-workers and clients
· Ability to manage and maintain fiscal accountability
· Ability to comprehend and follow guidelines of grants and contract agreements
· Knowledge of word processing and spreadsheet software
· Advocate for homeless population
Must have a reliable car and transport clients as necessary
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