Project Manager (Healthcare Strategy & Operations)

Job DescriptionJob DescriptionDescription:

Company Profile:

ReefPoint Group, LLC is a Service-Disabled Veteran Owned Small Business that was founded by Naval Academy graduates in 2008 who saw an opportunity to make a change and continue serving others to help ensure our nation’s Veterans and military servicemembers receive the finest healthcare and support services. We further this stewardship mission today while using proven, agile development and improvement methodologies to optimize processes and achieve desirable outcomes for a spectrum of Federal agencies.

In the realm of smaller, boutique consulting firms, we strive to be the leader and choice for government agencies’ transformation and growth. We do this by continuing meaningful service, being a thought and innovation leader, and empowering transformation to create lasting, measurable impacts that positively affect the organizations we serve. Our people embody a culture of professionalism, commitment, service, innovation and respect for big ideas and creative solutions. Our team seeks out challenges and brings the expertise and innovation to solve them. We serve, we innovate, and we empower.

Core Values of ReefPoint Group:

• Integrity in all things- Conduct yourself in an honest, ethical, and reliable manner when interacting with people and performing job duties.
• Service before self- Treat people with respect, place the interest of the team above your own, create a culture of trust, and be empathetic in your approach.
• Curiosity always- Listen to understand, understand the power of asking questions, be open to new ideas, and seek to always learn.
• Boldness throughout- Trust in your ability, be creative in thought, demonstrate a willingness to be flexible, take ownership, and be a leader people are proud to follow.

Behavioral Competencies:

• Cultivates Innovation- Thinks of useful ideas that are new, better or unique, suggests new ways of looking at a problem, ability to take a creative idea and put it into practice, champions creative ideas and has the ability to move them into implementation.
• Directs Work- Provides clear direction, delegates and distributes assignments appropriately and in a way that promotes ownership, matches tasks with individual strengths, monitors progress by maintaining open communication and proper guidance, assists as need to help overcome obstacles.
• Drives Engagement- Creates a positive and motivating work environment, knows what motivates people and aligns work accordingly, values collaboration with others and shares ownership, clear connection between employee motivators and organizational goals.
• Instills Trust- Follows up on commitments, gains the confidence and trust of others easily, is viewed as direct and truthful, models high standards of honesty and integrity.
• Manages Ambiguity- Proactively take action without having “the full picture”, is able to deal with uncertainty and change, adapts quickly to changing needs.
• Manages Complexity- Asks questions and accurately analyzes the situation, evaluates pros and cons and evaluates risk, looks at diverse sources when solving a problem.
• Problem Solving- Effectively plans, tests and implements solutions to large scale problems. Demonstrates an ability to cohesively work with their team to drive solutions and come up with the best course of action.
• Values - Seeks to understand different perspectives and cultures, contributes to an environment where are valued and supported, considers others’ diverse experience and backgrounds to get results, promotes environment that values and encourages difference in though.

Core Responsibilities:

• Serve as the primary point of contact for clients, maintaining strong relationships with key stakeholders
• Understand client business challenges and work with them to define objectives, deliverables, and strategic initiatives
• Provide strategic insight on the development of frameworks, tools, and methodologies to enhance client performance
• Identify and mitigate risks to ensure organizational success
• Develop and apply new approaches to difficult and complex problems
• Stay up to date with industry trends and best practices; apply this knowledge to deliver innovative and effective solutions
• Guide teams in conducting deep business analysis, process mapping, and data-driven decision-making
• Actively contribute to internal initiatives aimed at improving RPG’s processes, tools, and market presence

Management Responsibilities:

• Oversee team members and assist with developing, implementing, and completing projects and tasks
• Lead and manage projects to completion and ensure organizational goals are achieved
• Recognizes team members for achievements and contributions
• Complete performance management cycle with team members, including providing guidance on goal setting, relationship building, and completion of evaluation form
• Identify team members’ strengths and opportunities for improvement and supports development within those areas
• Develop junior staff by providing ongoing training, guidance, and professional development opportunities
• Manage team members' day-to-day work and productivity
• Implement Performance Improvement Plans or disciplinary action with team members when needed
• Oversee the employee onboarding and training process
• Assist with interview process to ensure the best candidates are brought onto the team

Project Management Responsibilities:

• Managers project(s) and is accountable for overall outcomes
• Develop and manage project work plans, resource allocation, and timelines, ensuring that all deliverables are met
• Lead problem-solving sessions with both internal teams and clients to ensure smooth execution of project tasks
• Brief leadership team on project status and track action items

Business Development Responsibilities:

• Work with the leadership team to identify and pursue new business opportunities with existing and prospective clients
• Participate in proposal development when needed
• Assists with development of needs assessment proposals (white papers) to develop future business growth opportunities

Requirements:

Qualifications and Experience:

• Bachelor’s degree in Healthcare Management, Business Administration, Public Health, or related field required; Master's degree in related field
• Minimum 5 years of experience in healthcare consulting, project leadership, DoD, or related field
• Minimum of 2 years of experience leading people and projects required
• Experience leading and delivering large-scale consulting or government projects with measurable outcomes required
• Strong understanding of project management, business process improvement, and organizational strategy required
• Experience with consulting frameworks and methodologies (e.g., Lean Six Sigma, Agile, Design Thinking) required
• Project Management Professional (PMP) required
• ITIL 4 Foundation Certification required
• Ability to analyze complex information and translate it into actionable steps
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and project teams

Qualifications:

• AWS Foundational or AWS Professional Certifications
• Security+, CISSP, or other DoD 8140/8570-compliant certifications.
• Previous experience supporting federal clients such as the VA, DHA, or HHS.
• Strong interpersonal skills and experience working with executive stakeholders.
• Excellent documentation, presentation, and stakeholder engagement skills.

Work Authorization/Security Clearance:

This position requires the employee to be a US and may require the ability to obtain a security clearance.

Work Environment:

Work will be done in an office setting/environment and will need to constantly operate a computer and other office equipment. The person in this role will need to have the ability to remain in a stationary position 75% of the time and occasionally will need to move about inside an office environment. This position frequently communicates with other employees and external stakeholders. The person needs to have the ability to accurately exchange information in these settings.

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