Program Manager of Ernas House

Job DescriptionJob Description

???? Join Our Mission at N Street Village
???? Washington, D.C. | Onsite | Full-Time
????️ Department: Permanent Housing Programs
????️‍⚕️ Reports To: Director of Permanent Supportive Housing

Are you a seasoned leader with a heart for service and a passion for housing justice? N Street Village is seeking a dedicated Program Manager to oversee operations at Erna’s House, a supportive housing program serving women experiencing homelessness, mental health challenges, and substance use disorders.

This is a unique opportunity to lead a team, shape impactful programming, and contribute to a community where every woman is treated with dignity and respect.

???? Key Responsibilities

• Leadership & Supervision: Manage daily operations and supervise case managers and program associates. Provide coaching, conduct regular team meetings, and support professional development.
• Program Coordination: Oversee programming, coordinate with property management for unit turnover and maintenance, and collaborate with volunteer services to enhance client support.
• Compliance & Reporting: Ensure contract compliance, conduct internal audits, and maintain accurate documentation in alignment with funder requirements.
• Client Engagement: Manage intake referrals, facilitate reasonable accommodation requests, and address grievances with empathy and professionalism.
• Cross-Functional Collaboration: Work closely with internal departments and external partners to ensure seamless service delivery and community integration.

???? Qualifications

• Master’s Degree in human services () or Bachelor’s with 5+ years of supervisory experience.
• Licensure (LGSW, LICSW, LGPC, LPC) .
• Experience working with individuals living with HIV/AIDS and vulnerable populations.
• Strong understanding of Housing First principles and trauma-informed care.
• Excellent organizational, communication, and cultural competency skills.
• Familiarity with DC social services and housing systems.

???? Why Work at N Street Village?

At N Street Village, we believe every woman deserves a safe place to call home. We offer:

• A mission-driven, inclusive workplace culture
• Opportunities for professional growth and leadership
• A chance to make a tangible impact in the lives of women in Washington, D.C.

???? Ready to Lead with Purpose?

Apply today and be part of a transformative movement that empowers women and strengthens communities.

???? www.nstreetvillage.org Career Page

N Street Village is an equal opportunity employer. We celebrate and are committed to creating an inclusive environment for all employees.