Program Manager - D365 Fusion

Job Description

The D365 Fusion Program Manager will lead the enterprise-wide implementation of Microsoft Dynamics 365 (D365), overseeing multiple functional workstreams and ensuring alignment with strategic business objectives.

Key Responsibilities:

Program Leadership & Governance

• Lead the full lifecycle of the D365 implementation program, including planning, execution, and stabilization across Finance, Supply Chain, HR, and other workstreams.
• Establish and manage program governance structures, including Steering Committees, PMO reporting, and risk/issue management.
• Define and track program KPIs, milestones, and deliverables to ensure alignment with business goals and timelines.

Business & Stakeholder Engagement

• Collaborate with executive sponsors, department heads, and business process owners (BPOs) to define requirements and transformation objectives.
• Ensure business readiness through structured change management, training, and communication strategies.
• Facilitate alignment between business and technical teams to ensure a unified approach to solution design and delivery.

Vendor & Partner Coordination

• Manage relationships with implementation partners, system integrators, and Microsoft representatives.
• Oversee vendor deliverables, contract compliance, and performance against the Statement of Work (SOW).
• Coordinate across vendor teams to resolve issues, manage dependencies, and ensure quality assurance.

Program Execution & Delivery

• Drive execution of all phases of the D365 program: discovery, design, build, test, deploy, and post-go-live support.
• Ensure integration across workstreams and alignment with enterprise architecture, data governance, and security standards.
• Lead cutover planning, go-live readiness, and hypercare support to ensure a smooth transition

This role requires hands-on experience managing D365 implementations and will serve as the primary liaison between executive leadership, business stakeholders, and external vendors. The ideal candidate will bring -

• 10+ years of experience in program or project management of large-scale ERP implementations.
• Hands-on experience managing end-to-end Microsoft Dynamics 365 (D365) implementations.
• Experience in enterprise-wide ERP transformation and governance.
• Prior experience in working with or managing system integrators, Microsoft partners, and vendors.
• Strong understanding of program governance (Steering Committees, PMO reporting, risk & issue management).
• Experience in setting and tracking KPIs, milestones, deliverables, and business outcomes.
• Proficiency in cutover planning, go-live execution, and hypercare support.
• Familiarity with agile and/or hybrid delivery methodologies used in ERP rollouts.
• Strong stakeholder management and interpersonal skills for cross-functional alignment.
• Experience in leading change management, training, and communication strategies during system transformation.
• Solid understanding of D365 modules and capabilities, particularly in Finance, Supply Chain, and HR.
• Ability to coordinate multiple functional and technical workstreams and manage interdependencies.
• Familiarity with Microsoft project management tools and productivity suite (MS Project, Teams, Excel, PowerPoint).
• Experience using program tracking/reporting tools like JIRA, Smartsheet, or similar platforms.
• Willingness to work in a hybrid setup in Manassas, VA.
• Strong communication, leadership, and executive reporting skills.

Should you be interested in this opportunity, please apply at the earliest. To know more, please visit https://www.sciente.com

Only shortlisted candidates meeting mandatory pre-requisites shall be notified.

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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.