Program Manager

Job DescriptionJob DescriptionBenefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

Program Manager
Division: Mental Health Recovery Services (MHRS)
Location: Greenfield, MA
Salary: $50,079 - $56,299 (With $2/hour differential; See Details Below)

ServiceNet is seeking a compassionate person who believes in the power of hope, recovery, and empowerment to join our team as a Program Manager. As part of a collaborative team, you will lead a dedicated group of professionals in fostering a positive, person-centered environment where individuals can thrive. You will be at the heart of our mission to help of our group living environment overcome challenges and reach their fullest potential.

As a Program Manager, you will play a critical role in guiding both staff and through a journey of personal growth and recovery. Your leadership will help create a safe, trauma-informed environment where participants feel supported in their goals, respected in their choices, and empowered to reclaim their independence. Every day, you will witness the transformation that comes from providing the right support at the right timeand thats where the magic happens.

Key Responsibilities:

• Lead with Purpose: Oversee the day-to-day operations and activities of the group living environment, ensuring that everything runs smoothly and that receive the highest level of care.
• Support Staff Growth: Supervise and provide consultation to staff, fostering a team that is compassionate, skilled, and confident in their roles.
• Be a Mentor for Participants: Work one-on-one with to help them achieve personal goals, develop skills, and maintain their community involvement. Your meaningful interactions will empower to reach milestones and gain independence.
• Create Personalized Plans: Collaborate with the clinician to develop person-centered, trauma-informed treatment plans that support each individual needs and goals.
• Ensure Financial Wellness: Oversee financial assessments and money management plans, ensuring that receive the support they need to maintain financial stability.
• Keep Everything Running Smoothly: Manage program schedules, lead weekly staff meetings, and ensure all documentation is completed on time and meets program standards.
• Be There in Critical Moments: Consult with clinical staff during crisis situations and take part in the on-call rotation to provide timely support when it's needed most.

Compensation Pay Range Requirements:

• Annual Base Salary: $50,079 - $52,139 (Based on experience)
• Annual MAP Differential: $4,160 (Medication Administration Program certification: $2/hr)
• 56,299: For individuals with 5+ years of management experience and active MAP certification
  • Base Range: 52,139 + $2/hr MAP certification differential

Why Youll Love Working Here:

• Make a Real Difference: Youll have a direct impact on the lives of , helping them grow stronger, more confident, and more independent.
• Collaborate with a Dedicated Team: Youll work with a passionate and supportive team that believes in the power of recovery and personal growth.
• Lead with Compassion: Youll guide both staff and through meaningful interactions that build trust, foster resilience, and create lasting change.
• Witness Transformation: Every day, youll see the incredible progress make on their journey toward a brighter, more hopeful future.
• Professional Growth Opportunities: This role offers continuous learning and growth in a supportive environment where your leadership and skills can shine.

Qualifications:

• High school diploma or GED required; Bachelors degree and supervisory/management experience .
• Experience working in the mental health field.
• Valid drivers license for at least six months and a good driving record.
• Excellent communication, computer, and organizational skills.
• Physical ability to help and keep them safe.
• Training in MAP (Medication Administration Program), PABC, and/or First Aid is a plus.

Benefits:

• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term insurance.
• 403(b) retirement plan.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.
• And much more

Learn more about ServiceNet
https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to , , , , , , or veteran status.

#dreambig