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PROGRAM MANAGER

Job DescriptionJob Description

PROGRAM MANAGER

MONTGOMERY COUTNY - RESIDENTIAL


The Program Manager provides leadership to program staff in collaboration with the Program Director. The program manager is responsible for ensuring the creation of a safe and healthy environment that fosters communication, a sense of well-being, empowerment and support to the consumers supported by the program. The Program Manager is responsible for overall management of the non-residential site(s) they supervise and all staff working in the site/group(s). The Program Manager will act as a role model for employees regarding the expectations of how the job duties should be performed, the attitude to maintain while at work and appropriate interactions with consumers and other professionals. A commitment to the RHD values should be demonstrated as job duties are performed. The Program Manager reports directly to the Program Director.


RESPONSIBILITIES

Leadership

  • Provide guidance and leadership to DSP’s including supervision as assigned by the Program Director
    • Provide DSP’s training and mentoring that supports staff development and document and address any identified needs for improvement.
    • Manage site scheduling including all callouts, no-shows, and time-off requests to provide coverage as needed.
    • Assist in interviewing new DSP candidates


PROGRAMMING

  • Respond appropriately to crisis situations by notifying the appropriate persons, completing/submitting incident reports.
  • Report any medical concerns to the Program Director and/or agency nurse immediately.
  • Develop and coordinate the planning of monthly consumer activities and ensure their implementation.
  • Provide day to day program support to ensure services are provided per the ISP/treatment plan.
  • Manage, monitor, and reconcile all site and consumer-related expenditures as required
  • Oversee the maintenance, upkeep and safety of the physical site and site vehicles, reporting needed repairs, upkeep, and conditions to the Program Director.
  • Monitor and ensure the timely and accurate completion of documentation (logs, medications, inventories, incident reports, assessments, progress van logs etc.) and communicate issues and/or problems directly to Program Director.
  • Participate in quality assurance activities as assigned.
  • Other duties as assigned.


EDUCATION & EXPERIENCE:

  • High School Diploma
  • Minimum 5 years’ experience working with adults with IDD/Behavioral Mental Health Diagnosis/Drug and Alcohol Recovery Programs.
  • Demonstrates a strong working knowledge of the appropriate regulations, RHD values and program policies and procedures.
  • Basic computer and internet literacy with the ability to utilize applications like emails, time recording and other programs to enter and retrieve data as necessary to perform the essential functions of the job.
  • Valid Driver’s License and personal vehicle with state minimum liability insurance coverage.
  • Subject to employment screenings, including FBI clearance, if applicable.




About Company:

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to , , , , , ancestry, , , and expression, , genetic information, marital status, /childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.



PROGRAM MANAGER

Bryn Mawr, PA
Full time

Published on 08/22/2025

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