Job DescriptionJob Description
Program Manager - BPCI IIJob Details

Key Responsibilities:

Design, develop and deploy cross-functional operational improvement initiatives
End-to-End program and project management in line with the best in class industry standards
Partner with various functions like Finance, M&A, IT etc. to envision and deliver high-quality business solutions
Mapping and re-engineering business processes continuously to ensure that Operations are lean and streamlined
Identify and set-up process/system controls to sustain implemented changes and solutions
Collaborate and manage workstreams in large scale business transformational programs
Influence and drive key decisions regarding the projects
Strong ability to understand organizational strategic direction and translate those in to functional and operational change and improvements
Research market trends and industry best practices to augment functional operating models
Conversant with operational data analysis methodologies, tools and techniques
Ability to understand training and educational programs and ensure timely delivery and long duration delivery cycles.

Required Skills & Qualifications:

Bachelor’s degree or equivalent a must; MBA or equivalent strongly .
6-8 years of progressive experience which includes Business Strategy/M&A Integrations/Consulting/Customer Experience functions
Core 3-5 years of demonstrated success in leading/driving business transformation, operational excellence or process engineering projects.
Strong understanding of various business process improvement methodologies
Knowledge of adult learning best practices and long duration management
Demonstrated ability to adapt and operate in a rapidly changing business landscape
Ability to dissect, collaborate and delegate tasks towards solving complex business problems
Focused on rapid value creation through quick wins and long term sustainable value realizations
A strong Change Manager with tenacity to follow through till closure
Ability to paint an exciting visual for overall project designs and operating models to influence stakeholders and leadership
Strong people skills, with distinctive ability to influence across levels and teams
Maturity to deal with ambiguity and agility to switch gears, strategic and tactical, according to organizational needs and dynamics

Compensation:

#36285413

Program Manager

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