Program Manager - 24 Hour Residential

Job DescriptionJob DescriptionDescription:

Embark on a meaningful and purpose-driven career with IEI. Lead with integrity. Earn a competitive salary and excellent benefits package while making a huge difference in the lives of our clients. Have a voice, be heard, and enjoy where you work... Apply today!

Benefits offered to a full-time direct support professional at IEI (30+ hours weekly) are:
medical, dental, vision, 401K, HRA, and life insurance.
ALL employees have access to employment assistance program and a 401K.

Wage Info

Program Managers start at a training wage of $21.43 - $22.74 depending on experience. Then wage will go up after 90 day probationary period.

POSITION SUMMARY

Program Managers (PM) provide direct service to adults with I/DD and are also responsible for overseeing operations and services at their assigned program. The ideal PM believes in the Vision and Values of the agency, has a broad range of skills and talents that empower well-being and achievement for all, and brings their own vitality to the Mission of IEI.

QUALIFICATIONS

• Be at least 21 years of or older
• At least two years experience providing professional support services
• At least one year of relevant experience supervising employees
• Possess a high school diploma or GED
• Possess a valid driver’s license
• Possess no disqualifying criminal history

ESSENTIAL FUNCTIONS

• Read, write and comprehend English
• Pass and maintain required trainings and certifications
• Use a computer and internet browser to complete job-related documentation
• Routinely push, pull and lift up to 50lbs, if required by the needs of the program
• Cover shifts with short notice on a short-term basis
• Maintain effective and supportive team communication
  

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Requirements:

SUPERVISORY DUTIES

Complete Supervisory Job Functions:

• Oversee the services and documentation at assigned program(s)
• Provide positive feedback to staff and other colleagues
• Complete corrective actions with staff as needed
• Complete other duties as indicated on the Program Manager Checklist
• Participate in the agency’s on-call rotation

DUTIES AND RESPONSIBILITIES

Support People to Achieve Their Desired Outcomes:

• Support people to choose, understand and learn new skills.
• Understand, follow through, and document support plans, goals, activities, progress, etc.
• Support people with daily living and personal support needs.
• Facilitate activities that provide people with social capital and connections to the community
• Provide Day Support and/or Employment services in the community as assigned
• Assist people in planning and structuring activities.
• Bring your own skills, strengths and interests to supporting each person’s activities.
• Support people to exercise their rights and responsibilities in all areas of their lives.

Engage in Respectful Communication:

• Listen carefully and communicate respectfully and clearly with everyone in the work environment
• Communicate positively and assertively with your supervisor and coworkers
• Use person-first or
• Maintain confidentiality and support privacy at all times
• Include the people being supported in discussions about their own lives.

Support People to Achieve and Maintain Optimal Health and Well Being

• Understand and follow supports for optimal health.
• Administer medications as prescribed.
• Monitor medical conditions.
• Support nutrition and follow dietary guidelines.
• Assist with preparing and eating meals.
• Follow each person’s rituals and routines.
• Ensure that people are free from abuse, neglect and exploitation.
• Complete needed reporting and documentation.
• Maintain a clean and sanitary living environment with the people supported.

Maintain a Safe Environment:

• Ensure all adaptive equipment and devices are functioning and in good repair.
• Ensure each person’s home is free from hazards, and follow safety reporting procedures.
• Support individuals with positive behavior techniques to avoid challenging situations and promote respect and dignity.
• Be a safe and conscientious driver.
• Know the proper techniques and be able to respond to emergencies such as accidents, fires, ice storms, or other situations.

Promote Financial Stability and Prevent Financial Exploitation:

• Follow each person’s Financial Plan.
• Adhere to agency financial and money-handling policies and procedures.
• Report suspected financial exploitation.
• Maximize and responsibly utilize agency and community resources.

Promote the Professionalism of the Industry:

• Model behavior that reflects IEI’s values.
• Represent IEI in a positive manner.
• Understand and follow agency systems, policies and procedures.
• Complete time and attendance records (e.g.: Time-sheet) according to agency expectations.
• Meet established timelines and deadlines.
• Maintain satisfactory attendance to work shifts, staff meetings and other assigned agency functions.
• Complete duties assigned by supervisor or designee.

Oversee Health Provider Orders and Health Supports:

• Ensure all health provider orders are properly documented, implemented and followed.
• Complete regular reviews of medication administration records and provide feedback to support staff and others who may need to know.
• Ensure adequate stock of all medications, treatments and other health supplies needed by each person.
• Monitor for, dispose and reorder expired medications and treatments.
• Monitor special and modified diets and related tracking.
• Ensure all adaptive equipment and devices are ordered by a healthcare provider, and kept in good working order.
• Maintain records of healthcare orders as specified by agency policy and practice.

Health Provider Appointment Management:

• Maintain a Medical Needs Checklist for each person.
• Schedule appointments with each person’s healthcare providers and maintain in Therap.
• Attend healthcare appointments as directed.
• Ensure records are completed during each appointment.
• Advocate for the person during appointments and ensure their perspective is considered.
• Create and implement health-related tracking as needed to monitor a person’s health.
• Complete regular reviews of health-related tracking and provide feedback to support staff and others who may need to know.
• Follow-up with healthcare providers as directed or needed.
• Enter, file and maintain healthcare appointment records as specified by agency policy and practice.

Other duties as assigned.

IEI is an equal opportunity employer and does not discriminate based on , , , background, , , , marital status or political beliefs and affiliations.