Program Manager

Job DescriptionJob Description

Supervision Responsibilities: Provide general oversight or work leader responsibilities for team members during program or service activities. Goal of entire team is to assist people with mental illness to live as independently as possible in their chosen community.

Summary:  Under general supervision of the director of programs, assist in providing leadership and coordination to a multi-disciplinary mobile health outreach team providing services to homeless individuals with serious mental illness, substance abuse disorders and chronic physical health conditions based on the psychosocial rehabilitation model of treatment and services.

Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. Brain Health is an equal employer opportunity and service provider.  The Agency will consider candidates with a criminal history. 

• Program Manager to recruit, hire, supervise, train, direct, evaluate, reward, discipline and terminate assigned staff in accordance with organizational policy and applicable laws and regulations
• Serves as back-up to provide psychiatric evaluation and assessments for program participants and supervision of interns
• Assist and support program documentation standards of staff in accordance with agency, County Contracted Provider, and funding source standards and requirements, and documents in required program, including 24 hour turnaround documentation

• Responsible for oversight, analysis, and monitoring of the program’s budget and billing goals that align with program funding streams and its target Fiscal Year goals as well as oversee and manage team budget and expenditures, making adequate and timely adjustments as needed
• Serve as point of contact between agency and Department of Mental Health
• Assist in the coordination of outreach and triage
• Advocate for social justice and systems change at a macro level when opportunities are available
• Participate as a manager in meetings with the Department of Mental Heal (DMH), community partners and team.  Assume leadership or delegate leadership of the day-to-day operations of the team as needed.
• Participate actively in site training efforts
• Provide timely information and feedback to site director with regard to emergent staff, team or member issues and work with executive management to provide intervention to redirect staff and/or programs when objectives are not being met
• Oversee psychotherapeutic and/or medical treatment programs of clients, and perform other similar professional services and activities as needed within the scope of practice of the license or degree
• Read, perform researches, attend classes, workshops or seminars and participate in other professional development activities in order to maintain and enhance personal and professional skills

 Position requirements:

• LCSW/LMFT/LPCC or registered with intent to be licensed within 6 months of employment
• Minimum 3 years experience working and managing crisis services
• Demonstrated ability to provide supervision and leadership to diverse staff who possess a wide range skills, abilities and professional competencies.
• Must have good basic English writing skills, good basic computer skills and be highly organized.   Must have excellent communication skills.
• LPS certified; or become certified within 6 months of employment
• Must be able to have the ability to juggle multiple tasks without losing productivity.
• Must function well in a team-oriented approach to member services.
• Proficient in computer applications such as Microsoft Word, Excel and Outlook.
• Must have experience and skills in program development.
• Must possess a high level of tolerance and understanding for a work atmosphere that is very busy and highly unstructured and for individuals who present for services with urgent multiple needs issues and problematic behavioral characteristics.
• Demonstrate knowledge of community resources.
• Must have a valid CPR certificate bi-annually thereafter
• Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary.
• Driving with current class C driver’s license and the ability to be insured by agency liability insurance are conditions of employment.
• TB clearance and re-testing every year are conditions of continued employment
• COVID-19 vaccination is required for this position.  Accommodations will be considered with proof of a legal exemption.

]]>