Program Director in Memphis

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Job DescriptionJob DescriptionBenefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

About Us


We are a mission-driven home care agency dedicated to providing exceptional, person-centered services for individuals with developmental disabilities. Our team fosters an inclusive, empowering environment where clients and staff alike can thrive.

Position Summary


Were seeking a visionary and compassionate Program Director to lead our organization with strategic insight and operational excellence. This role is ideal for a dynamic leader passionate about advocacy, compliance, and quality care.

Key Responsibilities

• Set the strategic direction and oversee day-to-day operations of the agency
• Manage and guide a dedicated team in delivering high-quality services
• Design and implement scalable processes and systems that streamline operations, enhance team productivity, and improve service delivery across the organization.
• Ensure compliance with DDA (formerly DIDD), MCOs, and billing/claims processes
• Build and maintain relationships with stakeholders, Independent Support Coordinators, and community partners
• Lead and support staff development, training, and performance
• Manage agency budget, financial procedures, and reporting
• Maintain readiness for DDA quality enhancement surveys
• Uphold confidentiality and regulatory standards for personnel and client records
• Monitor and enforce agency policies and licensing requirements
• Participate in ongoing professional development and training
• Ensure consistent business growth by aligning team performance with organizational goals, fostering accountability, and driving operational improvements across all service areas.

Required Qualifications

• 5+ years of leadership or technical experience in intellectual/developmental disabilities services
• 2+ years of leadership in a complex human services organization
• Experience with Tennessee DDA (formerly DIDD) and major MCOs
• Familiarity with Family Model Services, Community Living Support, and Day Services
• Strong understanding of billing and claims processes
• Bachelors degree in business, public administration, human services, or related field (masters degree )
• Valid drivers license, clean driving record, and current liability insurance
• Ability to pass background checks and complete DDA-mandated training
• Technically savvy, with proficiency in Google Workspace, Microsoft Office, and general office systems
• Willingness and ability to travel throughout West Tennessee

Ideal Candidate

• Mission-driven and people-focused
• Technically savvy and detail-oriented
• Skilled communicator and collaborator
• Proactive problem solver with a strategic mindset
• Committed to equity, , and continuous improvement

Ready to lead with purpose?
Apply now and help shape a more inclusive future for individuals with developmental disabilities.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.